Manager – Operational Risk (G1414N)

Job summary

Working in the Risk team, you will play a key role in strengthening and embedding effective risk management across the Agency. The Risk team focuses on proactive engagement with colleagues, building strong partnerships, and supporting risk‑aware decision making. You will join a skilled team committed to driving meaningful improvement in the application of risk policies, processes, and frameworks.

The team believes in delivering first-class risk management support to frontline colleagues and encourages innovative, creative approaches to problem‑solving. Diversity of experience and perspective is valued, helping the team make balanced, informed decisions.

This is a rare chance to help shape the future direction of the operational risk team in a fast-growing organisation with real social purpose.

You will contribute to a range of impactful projects and play a central part in advancing our operational risk capabilities through both day‑to‑day delivery and innovative solutions. You will work closely with Senior Risk Leaders, delivering business support for financial management, business planning, action tracking and compliance monitoring and continuous improvement initiatives across the Risk team.

Job description

The key accountabilities and responsibilities associated with this post are varied. In summary, you will be comfortable in:

• Playing a key role in our Operational Risk function, providing high quality Second Line review and challenge of risks, incidents and controls.
• Coordinating business planning and provide administrative and organisational support to the wider Risk Team.
• Contributing to the development, maintenance and continuous improvement of risk policies, procedures, frameworks and guidance.
• Helping raise risk awareness across the organisation, supporting the ongoing improvement of risk culture and behaviours.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at all levels, and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an operational risk team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.

As an experienced risk professional, you’ll understand how to manage colleague expectations and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.

Person specification

Essential

• Experience of working within an enterprise and operational risk function within a large public or private organisation.
• A well-developed understanding of wider enterprise risk and change risk management principles.
• Practical experience of handling complex operational risk incidents.
• Experience of initiating, managing, tracking and reporting change and improvement workstreams.
• An ability to quickly understand, assimilate and document new and unfamiliar processes and procedures.
• Strong organisational skills, including the ability to manage and prioritise tasks based on priority and urgency. A strong grasp of financial data and management information and an ability to interpret analyse them.
• Good written and verbal communication skills, including excellent literacy, numeracy and attention to accuracy, quality and timeliness of detail when using complex data sets of variable quality and availability. Clear and unambiguous report writing aptitude is therefore essential.
• Demonstrates the ability to operate effectively in a professional environment, taking initiative to deliver time‑critical tasks with strong organisational and time‑management skills.

Benefits

Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:

Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.

Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.

Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.

Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.

We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to apply?

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

Selection process details

For more information on the role, please see the attached Job Description.

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.

Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.

Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.

Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:

https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.

Further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Name: Recruitment Team

Email: recruitmentinfo@homesengland.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitmentinfo@homesengland.gov.uk
• Email : Recruitmentinfo@homesengland.gov.uk

Recruitment team

• Email : Recruitmentinfo@homesengland.gov.uk