Marketing and Communications Assistant
Job summary
Are you looking to develop a career in government communications? We’re looking for a passionate and committed apprentice to join our team. This is a fantastic opportunity to work across all aspects of marketing and communications, as part of a high performing, fast paced and creative team focused on showcasing how procurement and commercial activity creates value for the nation.
Job Summary
As part of a marketing and communications team of 35, you will work across a range of disciplines including marketing, internal communications, external communications, events and digital, helping to successfully deliver a wide range of marcomms activities. From helping to organise internal staff engagement events to creating impactful marketing content, in a typical day you could be designing social media posts, supporting a video shoot, collating performance data and proofreading editorial.
Apprenticeship Eligibility Criteria:
This is a development role so to be eligible to apply, the training and development you receive during this apprenticeship must provide you with significant new skills and learning. This is an essential requirement for apprenticeship funding and means you must not already be over-qualified or over-experienced in this type of work.
In addition, you must:
As this is an apprenticeship role, you must:
Be based in England
Have 5 GCSEs at grades 4-9 (A*-C) or equivalent, including English and Maths
Have the equivalent of 2 A-levels, preferably including a communications related subject, for example English Literature or English Language (but not essential)
Not be in full-time education
Not already hold a level 4 qualification, including a degree, in a communications-related field
Not be enrolled on any other apprenticeship
About the apprenticeship programme:
The successful candidate will start the L4 Public Relations and Communications Assistant apprenticeship in November 2026. This will include 6 in-person learning sessions in London over the 15 month programme period. There will also be some virtual learning sessions that you will be required to attend.
Please Note:
If you don’t meet the above apprenticeship criteria we cannot progress your application for this role.
If you are not sure whether or not you meet the criteria please contact recruitment@crowncommercial.gov.uk
Job description
Key Accountabilities:
Draft, proofread and maintain content across a range of channels including social media, newsletters, intranet and website.
Support the creation of engaging and accessible material that meets government standards and internal brand and style guidelines.
Assist with photography, video recording and basic content editing
Monitor social media channels, respond to routine enquiries and schedule posts using approved content management tools.
Track performance metrics, compiling reports and supporting insight and evaluation activities.
Assist with planning and logistics for marketing and communications activity, maintaining accurate rotas, files, records and audit trails.
Support internal and external stakeholder communications, helping to maintain databases, send emails and arrange meetings and briefings.
Monitor media coverage and compile summaries to support the team's awareness of relevant and topical issues and activity.
Provide support for marketing and communications activity, coordinating meetings and tracking actions to ensure the smooth running of team activity, managing the distribution of materials and helping maintain guidance documents.
Person specification
Essential Criteria (to be assessed at application stage):
Strong communication skills: interpersonal, written, presentation and verbal
Excellent organisational skills and attention to detail
Ability to work effectively as part of a team, contributing to shared goals and fostering a positive team environment
Flexible, proactive and able to work under pressure to deadlines
A basic understanding of digital and social media platforms, with the ability to quickly adapt to new software
Success Profiles (to be assessed at interview):
Experience
Behaviours:
Working Together
Managing a quality of service
Delivering at Pace
Technical:
As part of the interview process, you will be asked to prepare a short presentation. Details will be shared closer to the time. This will be used to assess your communication skills, clarity of thinking, and enthusiasm for marketing and communications, rather than prior technical knowledge or experience. We'll assess you against Implementation behaviour level 1 of the GCS Competency Framework.
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Working Together
- Managing a Quality Service
Benefits
Alongside your salary of £29,795, Crown Commercial Service contributes £8,631 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.What we will offer you, here are some of the benefits you can expect:
Competitive salary
Generous pension scheme
A discretionary non-contractual performance related bonus
Working remotely in addition to working in advertised office location
Flexi time scheme (available for B1-B6)
Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
Explore fully how we will rewardyour work.
Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil ServiceD&I Strategy.
We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@crowncommercial.gov.uk
Working flexibly, delivering outcomes
CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.Selection Process
A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@crowncommercial.gov.uk.
Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicants
Job contact :
- Name : The Recruitment Team
- Email : recruitment@crowncommercial.gov.uk
Recruitment team
Further information
Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.ukhttps://www.crowncommercial.gov.uk/careers-with-ccs
Salary range
- £29,795 - £33,073 per year