Member Support Officer

Starting salary: £42,221
Job Level: Level 3, Zone 2
Work Location: Town Hall
Hours per week: 36
Contract Type: 12 month Secondment/ Fixed Term
Closing Date: Wednesday 17th September 2025; 23:55

Camden is changing on the inside to make life better for everyone. Because we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. We are seeking a highly motivated, proactive and exceptionally well-organised Member Support Officer.

The role

A high-performance culture is essential to the delivery of first-class services to our residents and customers. We recognise and reward high performance and salary progression is based on individual performance.

We are looking to recruit Member Support Officers to work as a part of a team of staff within Business Support providing support to the council and its leadership.

The team operates generically and therefore a range of other activities fall within the remit of the role including community engagement and consultation, research and data analysis, policy development, performance management, service improvement, equalities, and members/public enquires.

You will be customer focussed and have a proven record and ability to provide a high standard of customer service, in developing relationships with internal stakeholders, and in ensuring a strong links between the team’s work and residents’ needs and priorities.

About you

We are seeking someone that can be flexible in their approach, adapt to meeting the needs of an individual or situation and who can switch focus in line with changing circumstances.

Candidates must also have an understanding of the role and functions of local government and the respective roles of officers and Members.

Please refer to the Key Requirements of the role in the job profile for more information.

This is a great opportunity so please apply!

We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine our corporate services, and we’ll redefine what a career can be.

Working for Camden

We’re ready to welcome your ideas and your views. Help us redefine our corporate services, and we’ll redefine what a career can be.

At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Click HERE to see full details of our benefits.

Additional information

To view the Job Profile please click on the below link:
http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11169041/file/documen…

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the essential criteria listed in the Job Profile.

Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.