Mobile Warden

Mobile Warden

Fixed term contract to 31.03.2026

Starting salary £12,292 pa with progression to £13,113 pa through annual increments subject to satisfactory service

2 x 8-hour days per week

(8-hour day is followed by a 16-hour standby duty paid as a fixed amount in addition to the salary)


Our Mobile Wardens do essential work.They play a key role in delivering an emergencyresponse service to the most vulnerable residents in our community - 24 hours a day, 7 day a week, 365 days per year.Giving peace of mind to service users and to their families, you will join a small but passionate team providing an essential service to our sheltered housing and community alarm clients in the borough of Welwyn Hatfield.You will work your 8-hour day out in the community and the 16-hour standby from home, responding to emergencies as required.

You will be the firstresponse in emergencies, reacting quickly to calls and providing advice and guidance, as well as making the necessary calls to the required services and family members.You will need to maintain comprehensive records ensuring all appropriate agencies have up to date information.

Above all else, it will be up to you to promote and secure the independence, dignity, security, privacy and wellbeing of all residents that you interact with.This is anactive, responsive role and you will need to prioritise your workload and be able to make clear decisions sometimes in difficult circumstances.

We are looking for someone who is calm and empathetic and who canrespond positively and proactively to sometimes challenging situations. If youfeel you can make a difference, this could be the role for you.

Due to the nature of the job, it is essential that you have a current driving licence and use of a car.

The post is subject to a DBS check.

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

We offer an attractive working environment in the heart of Welwyn Garden City, with close transport links and amenities.We offer flexible working for that work life balance, health and wellbeing events, cycle to work scheme and a discount for a local sport provider. We provide generous annual leave and the local government pension scheme. We have a training and development programme that we help you learn the skills that matter.Our full list of benefits can be found hereMy Rewards – Careers

Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent.

We do not offer sponsorship for employment in the UK.

Closing date for applications is 7 December 2025
Remote assessments will be held on 11 December 2025
Interviews will be held on 16 & 19 December 2025

Keywords:

Warden, Independent, Care, Vulnerable, Customers, Housing, Support, Social, Customers, Emergencies. Sheltered, Estates, Supported