Money Support Adviser

Please apply online via the link provided.

Please note, we do not accept CV’s submitted without a fully completed online application form.

Money Support Adviser (maternity cover – up to 1year)

Salary £36,471 - £40,525 depending on experience

Full-time – 35 hours per week

South East London - Hybrid

Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.

As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.

We are seeking an exceptional individual with a passion for making a difference to join our busy Community Investment & Engagement Team as a Money Support Adviser. You will provide support, advice and guidance to Hexagon residents, helping them to sustain their tenancies, become more financially resilient and avoid financial difficulties.

You will have:-

• A strong understanding of the issues facing low-income households, and good understanding of the principles around income maximisation, budgeting and basic debt advice
• Experience of directly delivering support and guidance to customers in a housing, advisory or financial services environment
• Good knowledge of housing and welfare benefits
• Excellent communication skills including the ability to deal sensitively with customers with differing needs
• Ability to travel to home visits in Hexagon’s area of operation.

If this sounds like you, we’d love to hear from you

This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.

We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working (minimum expectation is 2 days per week office based), and 26 days annual leave rising one day per year to 31 days.

For further details and how to apply, please visit our website at www.hexagon.org.uk. No agencies

Closing Date: Monday 31st August

Interviews will be held on Friday 11th September

We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.

Confirmation of appointment to this post will be subject to the successful candidate obtaining an acceptable disclosure from the Disclosure & Barring Service. Details on the DBS can be found at www.gov.uk/disclosure-barring-service-check

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact recruitment@hexagon.org.uk