Neighbourhood Response Team Officer (CDC)

Based at: Civic Office, Doncaster

Salary details: Grade 7, £29,542 - £32,578 (Pro-Rata) + shift allowance

Contract Type: Permanent, Full Time

Hours: 37 hours per week (Rota Shift pattern 4 on 4 off)

Closing date: 30th September 2026

Enhanced Level DBS Disclosure is required for appointment to these posts along with Police Vetting.

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Neighbourhood Response Team Officer.

We have embarked on an ambitious programme of change in our city. Residents and businesses are telling us that our city needs to be safer and cleaner, and we are listening. We’re going to start by recruiting local people who know the city and want to help it reach its full potential. If you are someone who wants to make a difference to our city, it needs you!

The role of the Neighbourhood Response Team (NRT) is to provide public facing day-time and night-time patrols to respond to anti-social behaviour and quality of life issues of concern in the community, providing information, advice and guidance to residents and businesses, appropriate victim care and proactive engagement with perpetrators gathering evidence and taking enforcement action when required.

The NRT work collaboratively with partners to prevent crime and anti-social behaviour, problem solve day-to-day operational issues, undertake high visibility patrols, support early intervention through positive action and provide reassurance to promote community cohesion.

Duties include:

To support the growth and vitality of our city the role will:

• Undertake patrols throughout the borough responding to anti-social behaviour and quality of life issues of concern to the community.
• Attend, engage, and report incidents of anti-social behaviour, providing initial interventions including appropriate victim care and proactive engagement with perpetrators (challenging robustly where appropriate) to seek positive solutions.
• Proactive patrols of local communities to prevent crime and anti-social behaviour, support early intervention through positive action and reassurance to promote community cohesion.
• Working proactively to search for and secure evidence to pursue individuals involved in anti-social behaviour and environmental crime, liaising with other agencies and council departments where appropriate.
• Attend Court when required and be capable of giving evidence in a clear, accurate and confident manner.

What you will bring to the role:

The post holder must possess excellent communication skills and will be required to work with multiple agencies to ensure that the correct support and advice is given to the residents, business and wider stakeholders in Doncaster and as such, apply problem-solving daily in these challenging and rewarding roles.

In return for your contribution, we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet

Please review the job summary and profile and demonstrate in your application how you meet the required criteria.

Shortlisting: Week commencing 5th October

Interviews: Interview week commencing 12th October

For further details or an informal chat, please contact Colleen Anderson on 07773474740 or email Colleen.Anderson@doncaster.gov.uk or Zac Todd on 07773965950 or email zac.todd@doncaster.gov.uk.

The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job you’ll enjoy. Get in touch by email (advanceemploymenthub@doncaster.gov.uk) or visit the Advance website (www.advancedoncaster.co.uk) to discover the support available.

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.

This post involves working with children/ adults and therefore if successful you will be required to apply for a Disclosure and Barring Service check at an enhanced level. Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check

English Fluency Duty Under The Immigration Act 2016: As you are applying for a customer facing role, you must have the ability to converse easily with customers being able to provide advice and guidance in accurate spoken English.

Confirmation of this appointment is also subject to a medical assessment.