Neighbourhood Warden

We are looking for a Neighbourhood Warden to join us on a 12 month fixed term contract to support our residents and the community to keep Portsmouth safe, clean and tidy.

Your new role

This is a varied, hands-on role where you'll help maintain safe, clean and welcoming neighbourhoods across Portsmouth's housing communities. You'll carry out inspections of communal areas, identify and undertake minor repairs, respond to resident concerns, and work with tenants and leaseholders to promote responsible waste disposal and recycling. With regular resident contact, you'll need strong communication skills, confidence in dealing with challenging situations, and the ability to work collaboratively with colleagues, the police and other partner agencies. As an active, community-based role, you'll spend most of your time out and about rather than in an office.

Who is the person summary:

We're looking for a proactive, customer-focused individual who enjoys working in the community and making a real difference to residents' lives. You'll be confident engaging with a wide range of people, from customers and councillors to partner agencies and colleagues, using your initiative to resolve issues and deliver practical solutions. This is a varied, hands-on role that requires excellent communication skills, confidence working independently, and a willingness to undertake physical tasks, including walking estates, carrying out minor repairs, and supporting residents when needed. You'll also be comfortable using IT systems and must hold a full UK driving licence. If working off island you will be required to use your own vehicle for work purposes.

For full details, please review 'who is the person' on the job profile below attached.

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Additional Information

Please ensure that you read the job profile for full details on the post.

We are not able to offer sponsorship for this position.

Our recruitment process

Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal

You must demonstrate why you are suitable against each of the points described in the 'Who is the Person'points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk or call the recruitment team on 023 92 616 800.

If you need additional support looking for roles, you may be eligible for help under our Connect to Work programme, for more information please visit Connect to Work - Portsmouth City Council