Onboarding Coordinator

Onboarding Coordinator

Job description

Full Time / 37 Hours Per Week / Permanent

Join our dynamic and vibrant Human Resources Team to provide an excellent onboarding experience for our new starters. You’ll join a service that is people-focussed and plays a significant role in ensuring the council has a positive organisational culture that is diverse, equal, and creative.

This is a full time, permanent position working 37 hours Monday to Friday. You’ll have flexibility in hybrid working, both office based at City Hall for a minimum of 2 days per week and working remotely from home to suit your needs.

What you’ll be doing

In this fast-paced environment, no two days are the same. As one of the first contacts for our new employee, you’ll set the standard of customer service experience. Providing advice, guidance, and support to not only the candidates but other stakeholders such as, recruitment managers, and HR colleagues. You’ll coordinate, maintain, and update all new starter processes, systems, and HR information. This will include providing quality assurance on all onboarding documentation, ensuring all communication is accurate, professional and in line with corporate branding, whilst ensuring all candidates are in line with processes, procedures, and employment law.

In addition, you’ll liaise closely with the wider HR department, recruiting managers and candidates to gain feedback on their experiences of the onboarding journey with visions to improve the service offering.

What you’ll need

With significant experience of undertaking pre-employment checks for a wide range of roles, you’ll have good knowledge of legislation governing multiple areas of work and understand the importance of DBS checks and the eligibility requirements surrounding these. In addition, you’ll have experience of producing contracts of employment in an accurate and timely manner.

You’ll have advanced written communication skills and excellent digital skills, using standard IT software packages such as, Word and Excel allowing you to produce and maintain a range of necessary documents. As someone with great interpersonal skills, you’ll be able to build collaborative working relationships with, not only internal staff, but most importantly the new starters, ensuring that their first impression of our Council is a good one.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us

We’re committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease; make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment’ page.

If you’d like to have a chat before applying, feel free to contact Emma Grieves, People Manager, on 0116 454 3477 or email at emma.grieves@leicester.gov.uk

Interview/Assessments will take place on Wednesday 14th and Thursday 15th October 2026.