Operation Support Assistant

All about the Role

This is an exciting opportunity to work in a varied role which provides business support to the Targeted Youth Support Service. This Service comprises Young Peoples' Safeguarding (Social Care), Empower (supporting exploited and missing children), and Youth Justice who support children who are at risk of or who have entered the Criminal Justice System.

All about our Team

• Be part of a team that achieves positive outcomes for children and families.
• Access regular supervision and training.
• Work within a friendly, supportive and professional team that values innovation and collaboration.

All about You

As an Operations Support Assistant, you will play a vital role in supporting the service to deliver positive outcomes for children and families in Peterborough This position is ideal for someone who is a team worker, highly organised, detail‑oriented and passionate about making a difference. You will need to be competent in a range of IT tools, particularly in Microsoft Office 365 applications. You will have had experience in an office environment managing technical business systems or databases. As part of this role, you will meet and greet young people both in person (on reception) and over the phone, so you need to be a good communicator with a welcoming and considerate presentation.

This is a part time post and we do need the applicant to be able to work afternoons due to the needs of the Service and the hours already being completed by those in the same role. Exact working patterns can be negotiated.

OurBenefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

Our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are a person who has or considers yourself to have a disability and you require reasonable adjustments to the application or interview process, please contact pccrecruitment@peterborough.gov.uk.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.

Documents

• Operations Support Assistant Job Description.pdf (318.91 KB)