Operations and Technical Team Leader

Job introduction

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About the role

The Pensions Service is looking for a highly motivated individual to join our Operations team as a Team Leader. You will be responsible for a team of up to 10 members of staff providing information to members of the Local Government Pension Scheme about pension scheme entitlements within set performance standards.

You will ensure benefits are calculated accurately and are processed in line with the agreed processes, SLA/administration strategy and relevant legislation and that appropriate audit trails are complied with.

We are a very friendly team and there is plenty of opportunity for development within the Pensions Service.

If you have any queries, please contact Akhtar.pepper@westnorthants.gov.uk

Additional information

You’ll need previous experience of working within the LGPS and ideally experience in a similar role. Your excellent communication skills and confidence with analysing pension issues and offering sound, reliable and professional information will enable you to explain clearly complex pension issues to non-specialists.

Initiative and ability to plan and organise time and resources to ensure that own, team and service deadlines and agreed targets are met, delivering high levels of performance under changing conditions, tasks, responsibilities or people.

High attention to detail to ensure all tasks are processed efficiently and accurately in line with the LGPS regulations using a variety of MS Office and IT resources.

Previous experience using Altair and/or ERP is advantageous.

Please see person specification for a full list of essential and desirable criteria.

Company information

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

Hear more from our Chief Executive, Anna Earnshaw, about what its like to work at West Northants Council.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

West Northants Council, where careers thrive.