Please apply online via the link provided.
Volunteer - allowance of travel expenses
Flexible hours
Kensington, Islington or Hackney
Ref: VOL-252
Are you a proactive, efficient and compassionate individual who is looking to make a difference? If so, St Giles Trust is looking for a Pantry Volunteer to work at its London Pantries, where you will support the day-to-day operation of a community pantry at one of our London locations. You will work alongside the Pantry Coordinator and other volunteers to help create a welcoming, dignified, and well-managed space for local members. Tasks will include stock handling, customer service, and light-touch support such as signposting and meal planning tips.
About St Giles Trust
St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities – we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.
About this key role
As our Pantry Volunteer, you will help with specific Pantry needs such as stock rotation, manual handling, speaking to clients, and making them feel comfortable within The Pantry. You will carry out and comply with all health and safety procedures and policies, ensure all labelling of food items are correctly displayed and ensure any items are within the correct date for displaying.
Positively supporting members and always maintaining confidentiality, and creating a welcoming, dignified, and well-mannered space for local members. Tasks will include stock handling, customer service, and light-touch support such as signposting and meal planning tips.
What we are looking for
- Previous experience of working within a retail and customer-facing role.
- Supporting the daily running and operation of the Pantry.
- Supporting the Pantry coordinator ensuring the shop is well-stocked, clean and presentable.
- To carry out and comply with all health and safety procedures and policies, including food safety and manual handling.
- To ensure all food items are correctly labelled and within the given use-by date.
- Positively supporting members and always maintaining confidentiality.
- To assist customers to choose their shopping items and to complete simple forms.
- On occasion, offering meal planning advice along with recipes and food shopping tips.
- Helping to unload deliveries and ensuring food is correctly stored.
Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Interviews will take place on a rolling basis.
Closing date: 11pm on 23rd September 2025
Interviews: TBC in London Camberwell