Parking Enforcement Manager

This is an exciting moment to join Portsmouth City Council as our new Parking Enforcement Manager. The Transport Service is entering a period of major transformation, with high‑profile projects, new technology, and city‑wide initiatives reshaping how people move around Portsmouth. You’ll be stepping into a friendly, ambitious and forward‑thinking team, playing a central role in delivering safe, fair and effective enforcement for residents, businesses and visitors.

The Service

Portsmouth City Council is a dynamic authority with a strong track record of delivery. As the UK's only island city there is significant parking pressure. We have a strong in-house parking service operating across the city with directly employed Civil Enforcement Officers and use unattended ANPR cameras for bus lanes, school keep clear, clean air zone and moving traffic contraventions.

Parking enforcement plays a vital role in keeping the city moving, supporting safety outside schools, protecting residents’ parking schemes, and ensuring fair access to parking across the city. The service also works closely with colleagues across the council to support major events and cultural activities.

Within the parking team we also investigate blue badge and permit fraud, have a vehicle removal operation and deal with abandoned vehicle enquiries.

Throughout the service we are developing new ways toharness technology and are successfully exploring how we can creatively use our parking assets to help achieve net zero, improve air quality, encourage behaviour change and shift to public transport.

Your new role

As Parking Enforcement Manager, you will lead and manage the Council’s enforcement operation of over 50 Civil Enforcement Officers, supported by supervisors and specialist teams. Enforcement operates seven days a week, with standard hours between 7am and 10pm and additional targeted operations outside these times.

You will:

• Provide strategic leadership and direction for the entire enforcement operation, ensuring effective, efficient and fair enforcement that meets the Council’s statutory duties and policy objectives.
• Develop and deliver a forward-looking Parking Enforcement Strategy, using data, intelligence and customer insight to shape priorities and drive continuous improvement.
• Act as the Council’s subject matter expert on parking enforcement, advising senior managers, councillors, residents and external organisations.
• Provide oversight and leadership for Moving Traffic Enforcement, bus lane enforcement, School Keep Clear enforcement, Clean Air Zone enforcement and ANPR deployment.
• Manage the Traffic Management Centre and the Suspension Team.
• Oversee enforcement income and expenditure, ensuring efficient use of resources and reporting recommendations to the Parking Manager and Cabinet Member.
• Ensure staff are trained, supported and aligned with the Council’s Corporate Values and Behaviours.
• Represent the service at meetings relating to public concern, developments and major events.
• Play a key leadership role in shaping the future of enforcement as part of the Council’s wider transport transformation programme.
• Deputise for the Parking Manager when required.

This is a pivotal leadership role at a time of major change and investment in the Transport Service. You will be at the forefront of developing a modern, high performing enforcement operation that supports some of the South’s most prestigious events and delivers for residents, businesses and visitors.

What you'll need to succeed

You will bring:

• At least 4 years’ experience managing a large Civil Enforcement team in a similar environment.
• Ideally a degree in Business Administration or a related field, or equivalent experience.
• Strong, confident leadership skills, with experience managing and motivating a large operational workforce.
• A detailed understanding of parking legislation including the Traffic Management Act 2004 and Road Traffic Regulation Act 1984.
• Experience in HR, staff development, budget management, public speaking and stakeholder engagement.
• Excellent communication skills, with the ability to present, motivate and inspire.
• The ability to interpret data, solve problems, manage change and work under pressure.
• Strong IT skills, including databases and Microsoft Office, and experience preparing detailed written reports.

For full details please review the job profile

A word from the Team

Denise Bastow - Parking Business Service Manager

As Parking Business Service Manager, I've worked in the Parking Team for 20 years and Parking is a great team to be part of and it has helped me to develop my career. Operating as an in-house team means we help each other to ensure projects are completed and Portsmouth is a forward-thinking authority, striving to help residents, businesses and visitors and there are always new challenges and projects to get involved in, so every day is different.

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Additional Information

Please ensure that you read the job profile for full details on the post.

We offer hybrid working with the expectation to attend the office minimum 3 days a week (pro rata for part time), this remains flexible, depending on the role and subject to business needs.

Interview date:Interviews will be held week beginning 18th May 2026

Our recruitment process

Full information about our recruitment process can be found on our support for applicants' page:Support for applicants - Careers portal

You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be shortlisted.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found atEquality, diversity and inclusion - Careers portal

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Read more about working at Portsmouth City Council and our benefits on our career's portal homepage:Careers Portal - Find jobs with Portsmouth City Council