Pensions Officer

The Enfield Pension Team is recruiting a Pensions Officer to provide a day-to-day admin service in accordance with the Local Government Pension Fund (LGPS) Regulations.

This is an exciting opportunity to start a career in Pensions. We are looking for a talented and enthusiastic professional who share’s our commitment to provide excellent, professional customer services.

Enfield Council is a modern and rapidly progressing council, and this post is a fantastic opportunity for those who have experience in the pension field to use those skills to help drive the Pension Team forward.

About you, if you can plan and meet deadlines whilst being accurate and working as a team player, are technically literate, able to communicate clearly and have strong financial understanding, then we would love to hear from you.

We are looking for someone who’s ambitious, flexible, and proactive, with an eye for detail. If this is you, please contact us. More information can be found in the job description.

We support training opportunities to ensure you have all the tools you need and operate flexible working patterns.

Key responsibilities:

- Dealing with member enquiries Calculation of retirement benefits, including redundancy, flexible retirement, ill health.
- Various calculating including, but not limited to; refunds of pension contributions, calculation of deferred leavers, retirement estimates.
- Responding and resolving member queries in a clear, sensitive and timely manner.
- Ensuring continual professional development including awareness of regulation changes.
- Supporting both the Administration and Systems team’s in their respective work requirements.

Candidate requirements:

- Excellent mathematical skills.
- Ability to communicate effectively and clearly, both in writing and verbally
- Excellent IT skills
- Excellent attention to detail
- Exceptional customer services skills
- Pro-active, able to plan effectively and meet deadlines.
- Team player

Contact Details:

If you would like to know more about the role, please contact Tracey Rogers on 0208 132 2818 for an informal discussion or to arrange a visit to the team.

If you have any difficulties accessing this information, please contact Andrea Walkerdine at andrea.walkerdine@enfield.gov.uk or on 020 8132 1022.

We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.

Why it's great to work for Enfield Council:

- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month paid sabbatical for Children’s Social Workers

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.

If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.