Planning Support Officer

PlanningSupportOfficer

Permanent - 37 hours per week -£26,403 - £28,142 per annum (Pay Award Pending)

Do you like a challenge and enjoy working within a busy and varied role? We are looking for a motivated individual who is able to work under pressure and juggle a varied workload within our Planning Support team. This includes thevalidation/processing of planning and tree works applications, the registration of permitted development and pre-application advice enquiries, administrative support for Planning Committee and Appeals and dealing with planning enquiries from the general public.

The Planning Support Team provides all of the administrative support primarily to the Development Management function of Wychavon and Malvern Hills District Councils. The role is based at Malvern, however, as the team forms part of a shared service.It is possible to be based in the Malvern office but expected to provide cover in Pershore, as and when required.

About you

The successful candidate will have:

• Good standard of education, including GCSE Grade C or equivalent in Maths and English
• IT literate and familiar with using Windows, Word, Excel and document management systems.
• Ability to work well within a team and using own initiative
• Excellent interpersonal skills and customer care skills are also essential.
• Administrative experience in a multi-disciplined unit and is able to undertake a wide range of administrative duties.
• Attention to detail and the ability to manage time effectively is essential for this role.
• Experience of working within a busy office environment and have the ability to organise a large workload.
• Experience of processing planning applications would be advantageous, but this is not essential, as training will be given.

What we can offer

Our staff are at the heart of what we do and are key to ensuring we deliver Our Council Plan(attached) to make a positive difference to our communities, our economy and our environment. We are always looking to recruit, develop and retain the very best talent we can find. So, as well as a rewarding career, we offer a range of attractive benefits, such as:

• Agile Working (60% minimum office based)
• Excellent pension scheme
• Generous annual leave entitlement
• Options to purchase additional annual leave
• Regular job-specific training
• Discounted Gym and swim membership
• Free Employee Assistance scheme including access to counselling services
• Free annual flu vaccinations
• Health and Wellbeing support
• Cycle to Work scheme
• Employee Discounts with a range of companies including EE and Kaarp discount scheme which provides a range of employee discounts for days out and holidays

Please note: Malvern Hills District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.

To discuss the post or for further information, please call Emily Handley on 01684 862274.

Closing date: Sunday 14 June 2026

Interview date: Monday 22 June 2026

Please note: If we experience a high intake of applications, we may close the role and interview for the position sooner than advertised.