Policy and Propositions Manager

Job summary

Policy and Propositions Manager

£63,000 per annum

Bedford

Fixed Term Contract – 12 Months

Hybrid Working

Are you passionate about shaping financial policies and guiding customers towards better financial decisions? Join our Money and Pensions Guidance Policy Team as a Policy and Propositions Specialist. In this role, you'll focus on developing and articulating policies that enhance our Money Helper brand, supporting customer financial guidance journeys. You'll systematically scan the market, policy, and regulatory landscape, particularly in areas like savings, investments, life event-related money management, and professional advice. You'll also consider the impact of cross-cutting policies and trends, such as vulnerability, scams, and financial wellbeing. By taking an evidence-based and coherent approach, you'll help deliver key business plan priorities and influence broader market, policy, regulatory, and proposition debates. Additionally, you'll support the design and delivery of the UK strategy for financial wellbeing, working closely with government, financial services, regulators, employers, and the not-for-profit sector.

About Us

MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.

Our values guide how we work together:

• Caring – for colleagues and the communities we support
• Connecting – building supportive, positive relationships
• Transforming – creating impact that truly matters

We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.

Job description

The Policy and Proposition Manager will report directly to Senior Policy Manager. In this role, you will be responsible for:

• Supporting development and implementation of evidence-based financial guidance service design, leading from a policy perspective on projects and working with internal and external stakeholders to develop new propositions.
• Drawing upon a range of research sources and market intelligence to inform consumer needs for well-rounded money guidance propositions.
• Establishing and maintaining relationships with external stakeholders across government, regulators and others across industry to further MaPS’ strategic goals around financial wellbeing.
• Working within matrix teams to develop well-evidenced policy propositions to inform new money guidance journeys for consumers and optimise existing journeys to secure better consumer outcomes, particularly for vulnerable consumers.
• Communicating and representing MaPS’ policy positions to government, regulators, financial services and other key stakeholders.
• Working with colleagues to set out frameworks and KPIs for measuring success on projects and monitoring progress on these goals.
• Developing clear, evidence-based policy messages on issues of relevance to MaPS, influencing appropriate areas of public policy and engaging with external stakeholders on these where necessary.
• Articulating the impact of emerging policy and regulation on consumers sharing insights back into the organisation into strategic opportunities to improve consumer outcomes and risks to the wider organisation and sector.
• Working with communications colleagues to brief MaPS’ directors, CEO and Chair on policy positions, project/proposition progress and relationships with external stakeholders.
• Supporting colleagues on strategic policy projects relating to the UK Strategy for Financial Wellbeing.
• Ensuring the organisation’s values are embedded in the work we do, contributing to organisational initiatives and projects, with a focus on supporting and driving forward cross-organisational work to deliver MaPS’ strategic priorities relating to money guidance and financial wellbeing.

Person specification

To excel in this role, you will need to demonstrate:

• Experience of designing, developing and communicating propositions, applying the latest developments in financial services markets, policy, regulation and research on matters that influence financial wellbeing.
• Excellent communication and presentation skills; able to communicate complex issues clearly and confidently to non-technical audiences, face-toface, on webinars and in writing.
• Experience of building and managing relationships, influencing, and working in partnership with policy makers, financial services, regulators and others on complex policy, projects and commissioned delivery.
• Expertise in gathering and using complex consumer, stakeholder and market insights, including evaluation findings, to inform policy, strategy, and commissioning decisions.
• Capability to plan and manage projects and tasks flexibly and adaptively, keeping track of timelines and ensuring high quality products.

Benefits

• 30 days’ annual leave plus bank holidays
• Pension contributions matched 2 to 1 (employer contribution up to 10% of your salary)
• Season ticket loan
• Cycle to work scheme (up to £3,000)
• Subsidised eye tests & flu jabs
• Life assurance
• EAP Assist & Life
• Enhanced family and sick pay
• 2 paid volunteering days
• Recognition scheme
• Retail discounts portal

Flexible Working

We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

Career Development
We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.

Important Information About Applying

• Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
• MaPS is unable to offer visa sponsorship.

Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.

If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact resourcing@maps.org.uk. If unresolved, you may then contact the Civil Service Commission.

Job Reference: MaPS01193

Close Date: 07/06/2026

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

We keep things simple, fair, and transparent:

Step 1: Submit Your Application

Open: 22/05/2026 , Deadline: 07/06/2026

To apply, please submit the following documents:

1. Your most up-to-date CV
2. A cover letter (between 500 and 1000 words). Please structure your cover letter in two parts:

• Part 1 – Motivation and fit
  Explain why you are interested in this role and how your experience and values align with it.
• Part 2 – Essential Criteria
  Using the what you’ll bring section of the job advert provide concise examples that demonstrate your judgement, level of responsibility and impact.

Step 2: Telephone Interview

Between 22/05/2026 – 10/06/2026

If your application is shortlisted, you will be invited to a telephone interview with one of our recruiters. This is an opportunity to:

• Discuss your experience in more detail
• Learn more about the role and our organisation
• Ask any questions you may have

Step 3: Final Stage Interview

Hosted Week Commencing 22/06/2026

Successful candidates from the telephone interview will be invited to attend a remote interview over Microsoft Teams.

This stage will consist of:
• A structured interview with competency based questions

We follow fair, open, and merit‑based recruitment in line with the Civil Service Commission’s Recruitment Principles.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : sophie.rigney@reed.com
• Email : sophie.rigney@reed.com

Recruitment team

• Email : sophie.rigney@reed.com