Policy Manager

Job summary

At Ofgem, the decisions we make on electricity charging and market design will shape how the energy system evolves and how costs are experienced by consumers, and we’re seeking six Policy Managers to help drive that change.

Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people.

We’re offering six permanent opportunities within our Electricity Charging & Market Design portfolio, part of the Energy System Management & Security directorate, where you’ll contribute to work that sits at the centre of how the energy system operates, is funded and evolves over time.

Working across areas such as distribution and transmission charging, as well as strategic investment levers, you’ll play a role in shaping how costs are allocated, how investment is enabled and how the system supports a greener, fairer future.

You’ll gain exposure to processes and mechanisms across the organisation, helping deepen your experience and supporting your ongoing development. Contributing to decision-making that resonates across the sector, you’ll have the chance to influence market design, support security of supply and help ensure the energy system remains accessible and effective for consumers.

Job description

Operating in a fast-paced and collaborative environment, you’ll be part of work that brings together strategy, evidence and delivery, helping translate complex issues into clear policy approaches that can be implemented in practice.

You’ll have experience in policy coupled with expertise in the GB energy sector, as well as an excellent grasp of the economics of investment. As an outstanding communicator, you’ll be equipped to set clear boundaries for goals and priorities, solve problems effectively, and explain the importance of your work. Alongside being able to balance your responsibilities, you’ll also be an excellent team player who understands engagement and collaboration.

In return, you’ll join an inclusive team working on issues that affect every aspect of daily life from an energy standpoint. You’ll have the opportunity to develop your expertise while contributing to work that enables a more secure, sustainable and fair energy system.

We have a critical purpose to ensure the energy system works in the interests of consumers, now and in the future. Join us and help shape the policies that will underpin the next phase of the energy transition.

Person specification

Essential Criteria:

• Policy skills: demonstrable experience of or interest in working in a policy environment. This includes the ability to balance responsibilities such as analysing complex issues, supporting collaboration with technical and legal experts, and presenting robust evidence‑based recommendations that consider costs and benefits, trade‑offs, risks, and dependencies.
• Energy Systems: demonstrable interest or experience in the GB energy system and the economics of investment. This may include energy markets (wholesale and retail), network charging, or specific energy policies and their costs.
• Managing delivery: sets clear goals and priorities for their own work, ability to manage tasks effectively, and seeks feedback to improve the quality of outputs. Shows initiative in solving problems and overcoming challenges, while developing their skills through continuous learning.
• Communication: Clear written and verbal communications skills and ability to explain and communicate the relevance, interdependencies and strategic fit of their work to organisational priorities both internally and externally.
• Working collaboratively: strong teamwork and demonstrably identifies and understands the value/contribution of internal and external partners and effectively creates open, creative, constructive, timely and inclusive engagement.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace

Benefits

Alongside your salary of £35,232, OFGEM contributes £10,206 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

When you press the ‘Apply now’ button, you will be directed to a Civil Service test – guidance for this can be found here Civil Service online tests - GOV.UK (www.gov.uk). The test you are due to take is not timed and you can complete it at your own pace. Upon passing the test, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

We have been informed that the Civil Service Test page will be down for maintenance on29 March - midday to 1pm, and 4pm to midnight.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential criteria listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Rob Wilkins
• Email : recruitment@ofgem.gov.uk

Recruitment team

• Email : recruitment@ofgem.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.

In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.

Attachments

453808 - Policy Manager March 2026 Role Profile Opens in new window (pdf, 235kB)453808 - Policy & Strategy Candidate Pack Opens in new window (pdf, 656kB)Terms and Conditions April 2025 Opens in new window (pdf, 335kB)