Policy & Technical Manager

Cabinet Office

On-Site

Expires: Expiring in less than 3 weeks

Policy

Flexible

£43,760 - £51,690 per year

Job summary

Government People Group

Government People Group (GPG) is the strategic and functional centre for the Government People Function and human resources (HR) in the Civil Service.

Led by the Joint Interim Government Chief People Officers, Caitlin Kinsella and Janette Durbin, we enable and improve the delivery of recruitment, training, workplace policy, HR strategy and management excellence to over half a million civil servants.

From recruitment to retirement, GPG is at the forefront of working with ministers and departments to ensure the Civil Service is equipped to deliver for UK citizens. Some of our work includes:

Leading on cross-government HR strategy, organisation design and workforce planning.
Procuring and delivering training and development schemes for the Civil Service.
Delivering recruitment services, guidance and expertise to departments.
Coordinating and advising departments on pay, pensions and employee policy.
Setting standards and guidance for line managers and senior civil servants.
Coordinating the implementation of the Shared Services Strategy for Government.
Enhancing employee experience to promote an engaged workforce and culture of performance excellence.

Civil Service People Plan 2024-27

A shared aim of all civil servants working in the Government People Function is to support the delivery of the Civil Service People Plan 2024-2027.

The People Plan outlines five People Priorities for the Civil Service, alongside 45 commitments to address our most pressing and immediate people challenges. Departmental plans and strategies also align with and contribute towards the People Plan.

The Civil Service and Royal Mail Pensions Team is part of the Government People Group and currently manages or supports a range of public service pension arrangements with c.2.1 million members in total inc:

Civil Service Pension Schemes (CSPS)
Royal Mail Statutory Pension Scheme
Ministerial Pension scheme
Great Offices Pension Scheme
European Parliament United Kingdom Representatives Pension Scheme

As a result, the work is varied and challenging as we are responsible for defined benefit and defined contribution pension schemes, manage large outsourced administrations contracts and ambitious change programmes, requiring us to engage with stakeholders from across the public and private sector.

Job description

The Policy & Technical Manager leads a small specialist team responsible for providing expert technical and policy advice on all our schemes, ensuring informed decision making and compliance with relevant legislation. The role holder will report to the Valuation & Strategic Review Manager.

Demonstrable understanding of public procurement regulations and commercial processes within the UK government.

Strong stakeholder management skills, with experience collaborating across different departments and organisations, at a range of levels including Ministers/Perm Sec/DG level

Person specification

(Essential) A good understanding of the regulations and legislation, which govern UK pension schemes, and experience of working in the pension industry.
(Essential) Willingness and ability to take a flexible and proactive approach researching and progressing new areas.
(Essential) Strong and effective stakeholder management with a track record of helping colleagues at all levels understand complex pension issues.
(Essential) Proven track record of managing and developing staff.
(Essential) Recognised Industry Pension Qualification at least at level 4 or commitment to undertake a qualification once in role.
(Desirable) Experience of working on public service pensions or private sector defined benefit schemes.

Under the leadership of the Policy & Technical Manager the Policy & Technical team is responsible for:

Providing expert technical and policy advice to stakeholders inc. but not limited to:
- - - Cabinet Office Ministers, Governance Boards and Senior Leaders.
  - - HM Treasury in their role as policy owners for public service pensions.
  - - Project teams responsible for remediation and change projects inc. the CSPS 2015 or McCloud Remedy.
  - - Scheme Administrators for arbitration of complex matters.
  - - The pensions casework team to support complex casework.
  - - Prospective and current employers.
  - - Government People Group Pay & Policy teams

Representing the Cabinet Office at a range of cross-Government and external forums.
Investigating and resolving any systematic non-compliance with scheme provisions, identified through audits etc.
Assessing and implementing required changes to scheme rules inc. completion of union consultations and managing the legislative process.
Managing the Scheme Manager’s response to legal challenges, coordinating legal support and representing Cabinet Office in court hearings.
Managing the admission of new employers to the CSPS.

Additional information:

Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

Seeing the Big Picture
Communicating and Influencing
Making Effective Decisions
Managing a Quality Service

Benefits

Alongside your salary of £43,760, Cabinet Office contributes £12,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Learning and development tailored to your role.
An environment with flexible working options.
A culture encouraging inclusion and diversity.
A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

After submission of the first stage of your application you will be invited to complete a Civil Service Management Judgement Test. If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 12/04/2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

Our online test supplier will be performing scheduled maintenance between 12:00 - 13.00 and 16:00 - 00:00 on 29/03/2026. You will be unable to access tests during this period.

If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.

Application process

Completion of the Civil Service Management Judgement Test

If you pass the test, you will then automatically be invited to submit a full application form, which includes:

A CV setting out your career history, with key responsibilities and achievements.
A Personal Statement against the skills and experience (maximum 750 words)

Your CV and Personal Statement are your opportunities to show us how your experience means that you meet the criteria for this role. Your CV should cover your skills, qualifications, job history, and achievements to date and your Personal Statement is the chance to further expand on this and give specific examples of where you have demonstrated the desired skills. Giving examples rather than just saying you're experienced with a certain requirement will strengthen your statement and enable the sift panel to understand more about your suitability for the role.

Selection process

A sift will be conducted on the CV and Personal Statement. Candidates successful at the sift stage will be invited to interview. Interviews will be held face to face and you will also be required to make a presentation to demonstrate your experience and to undertake a written test to demonstrate your skills. More information will be provided once you progress to the interview stage. The success profiles to be assessed at the interview are listed in this advert.

Expected timeline (subject to change)

Expected sift date – w/c 13 April 2026

Expected interview date/s – w/c 18 May 2026

Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via cabinetofficerecruitment.grs @cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

Please note that this role requires CTC clearance, which would normally need 3 years UK residency in the past 3 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

For further information on National Security Vetting please visit the Demystifying Vetting website.

Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information, please See our vetting charter

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Cilla Christmas
Email : Cilla.Christmas@cabinetoffice.gov.uk

Recruitment team

Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.

Attachments

Cabinet Office Employee Offer (1) Opens in new window (pdf, 302kB)Cabinet Office Terms and Conditions - External 2025-02-20 Opens in new window (docx, 83kB)

Salary range

£43,760 - £51,690 per year