Primary care Income, Claim and Research officer

DHU Healthcare

Melton Rd, Thurmaston, Leicester LE4 8EA, UK

On-Site

Part time

Job Introduction

Every day brings a chance to make a difference.

Primary care Income, Claim and Research Officer.

Location: Thurmaston Health Centre

Salary: Band 3.0

Hours: 24 hours per week

At DHU Healthcare, every role matters. We’re a not-for-profit team driven by compassion and respect, where your voice is heard and your growth truly matters. Join us and be part of something bigger. For you, for them, with us.

With every patient, every conversation matters. Our Primary Care teams provide accessible, high-quality and compassionate care at the heart of our communities. Working across GP practices, primary care services and the wider community, our skilled clinical and support professionals work together to deliver personalised care, respond to patients’ needs and help people stay well. At DHU Healthcare, you’ll be part of a supportive and collaborative team, with opportunities to develop your skills, make a meaningful difference and thrive throughout your career.

As a Primary Care Income, Claim and Research Officer you will:

Patient Recall Management: Coordinate recalls for long-term conditions, medication reviews, vaccinations and immunisations, ensuring patients are contacted appropriately and follow-ups are completed.

Claims & Income Administration: Support the collection, validation and submission of activity data for QOF, Enhanced Services, CQRS, PCSE and local incentive schemes, helping identify missing data and protect income.

Research Administration: Support research studies through patient identification, recruitment tracking, communications, record keeping and research income administration, while maintaining governance standards.

Data Quality & Reporting: Maintain accurate patient records, run clinical searches and produce reports relating to recalls, claims, research activity and other performance measures, escalating data quality concerns.

Reporting, Compliance & Service Support: Assist with national and local reporting requirements, maintain confidentiality and GDPR compliance, contribute to audits and service improvements, and uphold DHU Healthcare’s values and behaviours.

With us, your wellbeing comes first.

We’ll support your health, happiness and future with benefits that put you first. From access to the NHS pension scheme (and we’ll honour your existing NHS pension pot and holiday entitlement if you’re transferring), to wellbeing support, flexible options and career growth, we’re here to help you thrive at work and in life. For more information on the full range of benefits available click here.

Learning that shapes your career.

With us, development is part of our culture. From essential training and apprenticeships to supportive leadership and career pathways, we’ll help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities.

A culture where differences matter.#

We believe that when everyone feels valued, respected and supported, they can do their best work. We’re proud to reflect the rich diversity of the communities we serve, welcoming colleagues from all backgrounds. We are committed to supporting the Armed Forces community and, as a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process. For more information on how DHU can support you, please click here.

At DHU Healthcare, your skills, ideas and growth matter. Join us and be part of something bigger.