Principal Manager – Client Support

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Please apply online via the link provided.

Please note, we do not accept CV’s (unless specified on the advert).

Please fully complete the online application form.

Sefton is a vibrant local authority on a journey of aspiration and ambition as it works towards delivering its exciting Vision 2030. This journey is shared with our partners and communities as we strive to ensure Sefton is a confident and connected Borough.

Sefton has the best of both worlds, from the vibrant city of Liverpool to the south, to miles of fantastic coastline and respected green spaces in the north. The borough is internationally recognised for its outstanding natural beauty and commitment to sustainability.

Sefton has a strong track record of partnership working and place leadership, and for having a motivated and dedicated workforce that is resilient and adaptable, it puts the Council in the best possible place to meet the challenges and opportunities ahead.

About the role

An exciting opportunity has arisen for a position of Principal Manager (Client Support) based within Adult Social Care.

As Principal Manager (Client Support) you will be responsible for managing diverse service areas in order to support Adult Social Care activities, including Financial Assessments, Payments and Billing and Self-Directed Support. You will contribute to strategic and policy developments in Client Support, ensuring that the Service can respond to new challenges, priorities and requirements.

You must be able to demonstrate that you can meet the Council’s statutory obligations and use resources in the most effective and efficient manner, including exploring opportunities to maximise income within Adult Social Care and ensuring that appropriate steps are taken to minimise debt and reduce risk for the Council.

We are looking for someone with a solution focused approach to problem solving, who can make decisions of a highly complex nature with consideration of associated risk. You must be able to demonstrate excellent communication and interpersonal skills and have a proven record of developing partnerships with internal and external organisations.

We are looking for an applicant who is self-motivated and enthusiastic, who can operate effectively with a high-volume and diverse workload.

Closing Date - Sunday 7th December 2025

Interview Date - Thursday 18th December 2025