Private Regulatory Officer - Enforcement Team

Job Description

Private Housing Regulatory Officer – Enforcement Team

Salary: £39,027 - £44,463 per annum
Grade: E
Contract Type: Permanent
Working Hours: 37 Hours per week
Number of Positions: 5

About the department

The Selective Licensing Team is part of the Private Housing Service within Community Protection & Enforcement Services at Thurrock Council. Our mission is to ensure that private rented housing across the borough is safe, well-managed, and compliant with legal standards. We work collaboratively with landlords, tenants, and partner agencies to improve housing conditions and safeguard residents.

About the Role

We are seeking motivated and proactive officers to join our Selective Licensing Enforcement Team. In this role, you will investigate unlicensed properties, breaches of licence conditions, and substandard housing, helping to safeguard tenants and promote fair practices within the private rented sector.

Key Responsibilities

• Investigate complaints, allegations of illegal eviction, harassment, and anti-social behaviour.
• Carry out inspections using the Housing Health & Safety Rating System (HHSRS).
• Collect evidence and prepare case files for enforcement action, including civil penalties, court proceedings, and Rent Repayment Orders.
• Provide advice and guidance to landlords, agents, and tenants.
• Work jointly with other council teams and external agencies to resolve issues.

What We’re Looking For

• Knowledge of housing legislation, particularly the Housing Act 2004 and related enforcement powers.
• Completed Housing Health Safety Rating System certificate
• Experience of carrying out investigations or property inspections.
• Strong communication, organisational, and report-writing skills.
• Ability to manage a varied workload and meet deadlines.

Essential qualifications:

• Housing Health Safety Rating System [HHSRS] certificate.
• A full driving licence that is valid in the UK and access to a vehicle.

DBS Check: Standard

Benefits of Working with Us

At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:

• Generous annual leave entitlement
• Local Government Pension Scheme
• Flexible and hybrid working opportunities (where applicable)
• Ongoing training and professional development
• Employee assistance programme and wellbeing support
• Staff discounts and local offers
• A supportive and inclusive working environment

Important Dates

Closing Date :30/11/2025

Interview Date: TBC

Additional Information

For further details, please contact:
Informal Enquiries: For an informal discussion about the role, please contact Dulal Ahmed, PRS Regulation Manager, at dahmed@thurrock.gov.uk

To view the full Job Profile and Person Specification, please follow the link below.

Private_Housing_Regulatory_Officer_Enforcement_Team _JD.pdf

About us

Why Thurrock?

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.

This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.

Our location

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.

Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council

Equality, Diversity & Inclusion

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

For further information about Thurrock Council please visit our website: Thurrock Council