Probation Learning Lead - Kent, Surrey & Sussex (Ref: 15733)

Job summary

Please refer to Job Description

Job description

Overview of the job

The post holder will act as a regional SPOC for learning, having strategic oversight and autonomy for the delivery of all Learning and Development (L&D) activities along with aiding the NPS region to meet business needs. Although based within the NPS the post holder is a member of the wider HMPPS L&D team and reports to the Head of Probation Learning Delivery.

The post holder leads the delivery of all Learning and Development, including Probation qualifications at NPS Regional level and drives and deploys the associated L&D for the NPS. This includes being solution focused in developing initiatives to meet business need and broker resources with a range of stakeholders.

The role is an L&D management function and the post holder will be required to apply their professional skills and specialist knowledge to ensure the effective delivery of probation qualifications and associated L&D programmes.

The post holder will also be required to mentor and coach other leaders in order to support the professional development and acquisition of specialist skills across HMPPS L&D and/or NPS.

Summary

Overall management and deployment of NPS L&D activities to meet the needs of the region. The job holder will have the autonomy to deploy resources efficiently and effectively to meet business aims/objectives and national targets.

Actively engage Senior Leaders in the L&D offer and will promote and champion the new L&D model brand & learning culture, providing regular learning updates and communications.

Project manage the development of a strategic NPS Divisional training plan in conjunction with HMPPS L&D and deliver high quality probation qualifications and associated professional skills training across an NPS Division.

Manage a geographically spread regional team to meet the needs of the region.

The job holder will be expected to travel within the Region and to attend national meetings and events on a regular basis. This will require occasional overnight stays.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Lead on the delivery of all L&D activities and probation qualifications, exercising autonomy over resources, solutions and models of delivery to adopt creative solutions which meet regional need.
• Provide expertise in the development of national probation qualifications policy and the delivery model as well as implementation at regional level.
• Broker and have strategic management of a portfolio of NPS business specific L&D, keeping up to date in the latest development in L&D both internally and externally to the organisation.
• Engage and influence internal and external stakeholders to effectively implement national and divisional L&D priorities and to address emerging issues.
• Represent the NPS at national partnerships and development meetings in line with lead and decision making responsibilities.
• Lead, innovate and develop local strategies/processes in line with the national strategic framework to ensure the division engages and achieves best practice.
• Drive and monitor the commissioning process within the region, promoting consistency and addressing any related escalations or non-compliance.
• Work in partnership with the relevant learning stakeholders to ensure effective deployment of training resources on a national and local level and to identify workforce planning requirements within the region and associated learner numbers.
• Lead on monitoring performance in area of responsibility against predetermined targets and if necessary, effect significant improvements.
• Work in partnership with the Head of New Entrant Pathways to oversee Vocational Qualification delivery to ensure that Awarding Body requirements are met and that learners progress to meet their learning goals.
• Work with the wider HMPPS L&D team and with HMPPS/NPS
• Communications to embed two-way communication on a range of L&D products to effectively engage staff across a large geographical area and increase attendance rates at L&D activities
• Establish and maintain two-way regular and effective reporting mechanisms to feed and input into the central team and national learning priorities but also to identify or highlight regional priorities or areas of focus
• Work effectively with your respective Regional Probation Director in collaboration with the central Learning Services team and the Design Faculty on specific projects/portfolios
• Lead the Probation Qualification Assessment Board (PQAB) providing oversight of management of complaints within the probation qualifications progression board and direct involvement in complaint resolution where necessary
• The post holder is responsible for maintaining an effective working relationship with the NPS Regional Probation Director, Learning Services, Heads of Operations, HRBPs, wider L&D colleagues and other stakeholders.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Behaviours

• Leadership
• Developing Self and Others
• Changing and Improving
• Delivering at Pace
• Communicating and Influencing
• Making Effective Decisions

Essential Experience

• Significant experience of relationship management, influencing key stakeholders and managing expectations and conflict
• Detailed understanding of probation qualifications including vocational qualifications and Higher Education contract delivery.
• Experience at senior management level or working with or influencing senior managers from a range of internal or external settings.
• Strategic operational planning through effective deployment of available resources and staff to meet operational demands.
• Experience of delivering presentations to multi-agency audiences and large groups.
• Experience of contributing to the development of strategic business plans to achieve improved service delivery.

Technical requirements

A qualification in one of the following areas:

Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
or

A qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility:

• Diploma in Probation Studies
• Diploma in Social Work (with Probation Option)
• CQSW (with Probation Option) o Leadership and Management qualification o Learning and Development qualification
• Knowledge and understanding of the learning and development process, including evaluation and quality assurance.
• Knowledge of the wider Criminal Justice System and how the agencies work together

Ability

• Ability to prepare high level written reports including data analysis and making strategic proposals
• Strong organisational skills, planning and attention to detail.
• Strategic knowledge and skills in local and national projects to support continuous improvement of NPS/HMPPS L&D design and delivery

Person specification

Please refer to Job Description

Qualifications

Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice. or A qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.

Qualifications gained in England and Wales were previously recognised as providing such eligibility: - Diploma in Probation Studies - Diploma in Social Work (with Probation Option) - CQSW (with Probation Option) - Leadership and Management qualification - Learning and Development qualification

Memberships

Probation Officer Professional Registration

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Developing Self and Others
• Communicating and Influencing
• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• Discuss Statement of Suitability at interview

Benefits

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5358

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/15733?entityId=15733