Product Manager

Job summary

We are looking for four experienced Product Managersto join us at DWP (Department for Work and Pensions). The roles are within the following teams.

Health and Disability – an opportunity for a Product Manager to work for the Health Platforms Engineering function which consists of an AWS application platform team and an Azure data platform team. Health Platforms Engineering reduces the burden and cognitive load for our software development teams by obfuscating the need to develop and maintain their own cloud accounts, networks, and connectivity, giving them more time to focus on building high quality citizen and agent facing online services. The Product Manager for this opportunity will own and develop multiple prioritised technology and technical backlogs based on user needs, value and effort, working with a range of specialists in multidisciplinary teams, applying agile methods and product mindset for delivery of digital services in a complex technical environment for progressive value realisation.

Engineering – We make it easy for all engineers to improve citizens lives by delivering safe, fast, high-quality and smart experiences. You will be a product manager in our developer experience team with responsibilities for our internal developer portal and CI/CD pipeline component capabilities to reduce friction in the software development lifecycle.

Identity & Trust Services - An opportunity for a product manager to join the Identity and Trust team. Our team plays a crucial role in enabling secure and strategic transformation within DWP by delivering trusted digital identity and access solutions that span all channels for DWP services. In this role, the product manager will take ownership of the Access Management product. This product is designed to offer a unified authorisation and authentication capability, ensuring that citizen data is consistently protected across the entire department.

Data and Analytics – an opportunity for a product manager to work within the data and analytics space to ensure data is stored safely, access management is controlled and outputs from data meet the needs of the audience.

These roles suit technically fluent product managers who can translate operational, architectural and engineering needs into measurable product outcomes, orchestrate multidisciplinary delivery and manage stakeholders across policy, operations, security, engineering and senior leadership.

If this sounds like you, apply today!

Job description

Responsibilities

Product Vision & Strategy

• Own and articulate the product vision and strategy for your product, ensuring alignment with organisational risk, user needs and wider strategy of DWP digital
• Translate strategic goals into clear product outcomes and maintain a compelling long-term direction.

Roadmap Definition & Prioritisation

• Develop and maintain a transparent, evidence-based product roadmap.
• Prioritise based on user needs, value, risk, technical constraints and organisational priorities.

Backlog Ownership & Agile Product Delivery

• Work closely with delivery to ensure healthy team working.
• Create, refine, and prioritise backlog items; ensure iterative, value-based delivery following agile and user centred principles.

Stakeholder Engagement & Collaboration

• Engage and collaborate with a myriad of stakeholders and be able to react to challenge and influence your peers and senior leaders.
• Ensure stakeholder needs and constraints are understood, represented, and balanced in product decisions.

Technical Product Stewardship

• Be familiar with cloud services platforms (AWS/Azure) and hosting requirements so that products are secure, resilient and perform at an optimum level.
• Be familiar with authentication and authorisation standards, user flows, and onboarding requirements, so that the product can support a range of use cases and consumer onboarding needs.

People Leadership

• Coach, support, and develop the product team; nurture an inclusive, high trust environment that encourages learning, experimentation, and continuous improvement.

Travel Requirement

Please note: As part of the role, you may be required to travel regularly to the other digital hubs. The frequency of this will be discussed further should you be successful.

Person specification

See selection process for further details.

If you would like to learn more about the role, please contact Oliver.canham1@dwp.gov.uk.

Technical skills

We'll assess you against these technical skills during the selection process:

• Product Management

Benefits

Alongside your salary of £57,946, Department for Work and Pensions contributes £16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Hybrid Working

This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.

If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.

If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.

Salary Information

Pay for this role is from £57,946 to £68,205.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer will maintain their current substantive salary.

Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater.

Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

Stage 1: Application

Your application will consist of five parts:

1. A Personal Details application form.

2. Verbal Reasoning Test- After submission of the first stage of your application, you will be invited to complete the Civil Service Verbal Reasoning test. If you successfully pass this, you will be invited to complete the final stages of the application.

Please complete the online test as soon as possible (within 24-48 hours is recommended). The closing date for a fully completed application is on 26/04/2026 at 23:55hrs. Please allow sufficient time to complete the online test and your full written application before the deadline. If you fail to complete the online test and full written application before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The test is administered online and accessed via the CS Jobs website.

There will be maintenance for online tests on Sunday 19th April - 19 April - 4pm to 7pm. This means you will be unable to access the online tests between these times. Your progress will be saved, and you will be able to continue once the tests are available again.

Following successful completion of the test, you will then be asked to complete:

3. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed.

4. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below:

• Significant experience as a product manager in prioritising technical backlogs based on user needs, value and effort.
• Significant experience as a product manager working with a range of specialists in multidisciplinary teams, applying agile methods and product mindset for delivery of digital services in a technical environment to realise value at the earliest opportunity.
• Significant experience of creating a compelling vision and roadmap that encompasses user needs and realises value early

5. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of: Product Management . This statement should be used to provide example(s) of how you meet the criterion below:

• Significant experience as a product manager creating, communicating and achieving stakeholder commitment for enterprise scale digital and/or platform services that demonstrates an applied technical understanding.

Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide.

The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge.

An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift.

If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement.

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Important Information

• You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn.

Stage 2: Interview

If you’re successful at the sift stage, you’ll be invited to a video interview via Microsoft Teams. During the interview, you’ll be assessed against the experience criteria listed under both the essential criteria and technical skill.

You will be asked to do a 10 minute presentation based on the technical skill: Product Management. Please note that visual aids will be permitted. Further details will be provided to candidates invited to interview.

Interviews will take place from mid May 2026. Sift and Interview dates to be confirmed.

Further Information:

Find out more about Working for DWP

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

A reserve list may be held for a period of 6 months from which further appointments can be made.

All successful candidates and those placed on reserve will be posted in merit list order by location.

For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Oliver Canham
• Email : Oliver.canham1@dwp.gov.uk

Recruitment team

• Email : DigitalRecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: https://careers.dwp.gov.uk/how-we-recruit/.

Attachments

DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB)Success-Profiles-Candidate-Overview (18) Opens in new window (pdf, 635kB)