Project Liaison Manager

Ministry of Housing, Communities and Local Government

Grenfell Tower, Grenfell Rd, London W11 9AB, UK

Hybrid

Expires: Expiring in less than 2 weeks

Full time

£45,649 per year

Job summary

Do you enjoy building solid working relationships with internal and external stakeholders? Have you got exceptional written and oral communication skills?

If so, we have an exciting opportunity for a Project Liaison Manager to join our team at the Ministry of Housing, Communities and Local Government (MHCLG) and we'd love to hear from you!

The department took full responsibility for the Grenfell Tower site which was transferred from the local Council in July 2019; and has had full ownership since.

The Grenfell Site and Programme (GS&P) manage the site and supports the independent Grenfell Tower Memorial Commission (GTMC). The purpose of the programme is to deliver a lasting memorial to remember the 72 lives that were lost in the tragedy, a second site to lay the Grenfell Tower materials to rest and the creation of a physical and digital archive and permanent exhibition.

In February 2025, the Deputy Prime Minister took the decision to carefully take down Grenfell Tower. The works to bring the tower down commenced in 2025.

This role offers candidates an opportunity to work within the delivery team on the Grenfell Site who are leading on the works to carefully take the Tower down. The successful candidate will be involved in the delivery of key programme milestones, working closely with senior colleagues and contractors.

The successful candidate will lead on liaising with key stakeholders relevant to the site works, including other contractors delivering works adjacent to site, the local authority, school and immediate residents neighbouring the site. Candidates should have strong organisational and communication skills, both written and verbal, and an aptitude for stakeholder management.

This is a fast-moving space and will require candidates to be flexible and resilient with a keen eye for detail to prioritise actions and mitigations.

This is high profile Programme with interest from Ministers, No 10, the National Infrastructure and Service Transformation Authority (NISTA, formerly the IPA) (as a government major project), and senior officials from across government and the applicant will be expected to work well under pressure, be highly organised, and take initiative.

This is a unique role that will give the right candidate an opportunity to forge strong relationships with the nearest school, residents and sports centre neighbouring the Tower and those undertaking works.

Job description

The Grenfell Tower site team is seeking a proactive and highly organised Project Liaison Manager to closely liaise with stakeholders in the immediate vicinity of the Grenfell Tower. This role will be pivotal in supporting the continued works to carefully and sensitively take down Grenfell Tower, working closely with external stakeholders including the Royal Borough of Kensington and Chelsea (RBKC), their contractors, the school, sports centre and residents living adjacent to site.

The successful candidate will be a team player who is willing to adapt to changing team priorities and collaborate with others in the directorate and externally.

Key Responsibilities:

Lead day-to-day coordination with other contractors undertaking works in the immediate vicinity of the Grenfell Tower site Support relationship management of residents living in homes neighbouring the site, the school and leisure centre and ensure timely communication and resolution of issues.
Support the wider engagement such as attendance at monthly engagement events and individual meetings with residents and other stakeholders
Communicate updates on works and other related technical information, such as environmental site monitoring reports, answer questions and address feedback

Project Management Office (PMO) Support

Maintain and update core PMO tools e.g. the site risk register.
Support programme governance by preparing stakeholder reports and documentation for boards and working groups.
Keep up to date with progress, risks/issues etc to ensure communications are accurate and timely.

Person specification

Essential Skills and Experience:

Excellent stakeholder management skills with experience of managing complex stakeholders on challenging projects.
Excellent written and verbal communication skills that can relay technical information accessible in an accessible way.
Demonstrated adaptability in responding to changing priorities and emerging issues.
Strong teamwork skills, with the ability to collaborate effectively across teams and disciplines.
Ability to manage sensitive information with discretion and professionalism.
Experience in a project delivery environment.

Benefits

Alongside your salary of £45,649, Ministry of Housing, Communities and Local Government contributes £13,224 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Application and Selection
The application process will be split into 2 stages, testing the following Success Profiles:

Behaviours , Strengths

Stage 1: Sift

Behaviour (Lead Behaviour): Communicating and Influencing

Behaviour: Delivering at Pace

Behaviour: Working Together

There is a 250-word limit per question.

When writing your application, remember:

the assessor won’t be reading your answers sequentially

do not assume that the same assessors will have read all of your answers

if talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on!)

Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.

In the event that we receive a large number of applications, we may conduct an initial sift using the lead behaviour listed in the advert. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.

If you run into any technical problems when applying through Be Applied (for example, trouble logging in or submitting your application), their support team can help. Please contact them at hello@beapplied.com.

Stage 2: Interview

Behaviours: Communicating and Influencing, Delivering at Pace, Working Together

Strengths: The strength-based questions will require natural responses from the candidates.

Sift and Interview Dates

Sifting is envisaged to take place the week commencing 23rd Febraury 2026.

Interviews are envisaged to take place the week commencing 9th March 2029 and are currently being held remotely via videocall. This could be subject to change.

How We Recruit

Find out more about our recruitment processes here.

Applying

Sifting

Interview

Interview Results & Feedback

Reserve List

Near Miss

Civil Service Grades

We are a DCS, RIS & GPTWV employer

Reasonable Adjustments

How to Apply

Find out everything you need to know before applying here.

You must review the following information from the MHCLG Career's Site before submitting your application. This step is essential to ensure your eligibility for the role and that your application is completed correctly.

Security Clearance Requirements

Civil Service Nationality Requirements

Right to Work

Artificial Intelligence

Civil Service Code and Recruitment Principles

CV Declaration

Sponsorships

Salary and Grade

Existing Civil Servants

Conflict of Interest

Location and Flexible Working

Fixed Term Contracts

Internal Fraud Database - Internal Fraud Register

Appeals and Complaints

Conflict of Interest

Security Clearance Requirements

London Office: + CTC

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Salary range

£45,649 per year