Project Management Assistant

Job summary

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This role is part of HMRC Valuation Office, formerly known as the Valuation Office Agency. We have recently integrated into HMRC. As we continue the transition to our updated HMRC branding, you may still see some VOA logos or references in our advertisements for a temporary period.

HMRC Valuation Office are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.

Job description

Role Overview

An opportunity has arisen for a HEO Project Management Assistant working on the Lower Thames Crossing Scheme (LTC) in District Valuer Services. This is an 18‑month Fixed Term Appointment, with the potential for permanency depending on business need.

The Project Management Assistant role offers a dynamic opportunity to support a nationally significant infrastructure project, helping shape solutions for a key public sector client. This role is an ideal entry point into project delivery, providing hands-on experience in managing timelines, tracking key metrics, and maintaining insight-rich reports. You’ll be at the heart of a fast-paced environment where your organisational skills and eye for detail will be valued, making this a rewarding chance to develop project management expertise and influence outcomes that matter.

You will play a pivotal role in supporting Project delivery and ensuring the smooth operation of project tools, systems and records. The position is ideal for someone with exceptional organisational skills who can work independently to successfully deliver on project deadlines. You will have the confidence to engage professionally and proactively with both clients and senior colleagues.

You’ll work across the team to support stakeholder engagement, day-to-day operations, and the coordination and organisation of project activities including site inspections and possession activities. With regular exposure to a wide range of internal and external stakeholders, this role offers an excellent opportunity to further develop your project delivery expertise.

Key responsibilities

• To support the management team with the development and delivery of operational objectives.
• Daily and weekly data management tasks including updating databases, running reports and managing appointments.
• Monitoring the clients reporting system to ensure delivery to timescales and budgets.
• Regular communication with Sector Head to monitor project performance.
• Formulating and arranging a possession timetable, accounting for claimant and surveyor availability.
• Assisting in preparation of presentations, ad hoc reports and communications.
• Working with colleagues and stakeholders across the project to ensure delivery to the client’s requirements.
• Logistical and secretariat support for meetings to enable effective management of the project and provide detailed records of key decisions.
• Maintenance of caseworker files, ensuring full compliance with audit requirements.
• Attendance at the LTC site office in Grays, Essex a minimum of once a month (but with flexibility for more frequent attendance when required) to ensure cross organisation collaboration with the client.

Person specification

We are seeking a highly organised and flexible individual with strong written and verbal communication skills, who can work confidently alongside senior colleagues and external stakeholders. You’ll have the interpersonal and organisational skills to coordinate team workload to deliver on project deadlines, staying organised and self-motivated while consistently delivering a high standard of service.

You will coordinate key elements of the project to support timely delivery, remaining organised and proactive while contributing to a high-quality service in a fast-paced environment. The role will also require a strong working knowledge of Microsoft 365 applications and the ability to utilise them to effectively support efficient project delivery.

Essential Requirements

• Ability to work in a programme or project environment with the ability to manage and maintain integrity of large volumes of data and interrogate and report on its content.
• A highly organised and flexible approach to managing a range of competing priorities with differing deadlines and a willingness to support across the project.
• Ability to work independently in a fast-paced and ever-changing environment.
• The ability to horizon scan and escalate potential risks to senior colleagues
• Excellent verbal and written communication skills and the ability to work alongside senior colleagues and external stakeholders.
• Willingness to travel to VO offices and client locations.
• An ability to develop and maintain Power BI reports.

Desirable criterion

• Demonstrate an understanding of compulsory purchase processes.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace

Benefits

Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service up to a maximum of 30 days and a Civil Service Pension with an average employer contribution of 28.97%.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.

• Family friendly policies.

• Personal support.

• Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil Service.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to Apply

If you can meet our person requirements above, we are keen to hear from you.

To apply for this post, you must complete an online application with the following:

• A CV setting out your Job History, and Previous skills and experiences.
• A Personal Statement (maximum 750 words). Please outline your suitability for the role. Please pay particular attention to the ‘Essential Requirements’ and ‘Person Specification’ outlined in the advert when providing your answer.

Sift - 12th May 2026

Please note these dates are provisional and may be subject to change.

We will assess you on your CV and Personal Statement.

Should there be a large number of applicants, an initial sift will be made on the Personal Statement against the lead essential requirement:

• Ability to work in a programme or project environment with the ability to manage and maintain integrity of large volumes of data and interrogate and report on its content.

Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.

Interviews - 1st June 2026

Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview.

Interviews are currently taking place using Microsoft Teams Video. We will provide more detail if you are shortlisted for interview.

We will assess you on the Behaviours listed in the job description and Strengths.

At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.

Application Hints and Tips

For more information on Success Profiles, tips on how to write a successful application and find out more about what’s involved in the application process please visit About the application process , Civil Service Careers (civil-service-careers.gov.uk).

Further Information

Hybrid working at HMRC

HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

• Contact the UBS Recruitment Team via resourcingteamvo@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.
• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Locations

As part of the application process, you will be asked to tell us which of the locations available you can work in. You will be able to specify up to 2 options. Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only.

Successful candidates must select 1 of the locations noted in this advert as their base office and will be expected to undertake regular travel to this location under HMRC hybrid working policy.

We will create separate merit lists for each location and make job offers from those lists. If successful you will be placed onto the list for your chosen locations. If you accept a role in one of the locations, you will automatically be removed from any other merit list.

Due to the way the CS Jobs system is set up, when choosing your preferred locations, you will find that the Wembley & Canary Wharf locations will not appear on the list of options.

Should you wish to choose Wembley as a location then please select Harlesden.

Should you wish to choose Canary Wharf as a location then please select Tower Hamlets.

Terms & Conditions

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Reserve Lists

If we have more successful candidates than available vacancies, we will hold a 3-month reserve list as standard.During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order.

Concerns/Complaints

If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you may make a complaint, by contacting the Central Recruitment Team at the following address: resourcingteamvo@hmrc.gov.uk

Existing Civil Servants and applicants from accredited NDPBs are eligible to apply but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Christina Gavin
• Email : christina.gavin@hmrc.gov.uk

Recruitment team

• Email : resourcingteamvo@hmrc.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…