Project Manager

Job summary

Are you driven to improve how services are delivered and create better experiences for customers?

Are you self-motivated, thriving in having autonomy to complete projects and tasks?

If so, we’d love to hear from you!

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVLA - Driver and Vehicle Licensing Agency - Department for Transport Careers

Job description

As a Project Manager, you will be responsible for supporting and managing the delivery of programmes, projects or work streams. You may lead medium-risk/medium-complexity projects yourself, or form part of a wider team supporting the delivery of larger projects or programmes.

To do this you will work within multi-disciplinary teams delivering digital, technology and business change projects, planning in detail and working collaboratively to realise benefits and achieve business outcomes. We are particularly looking for individuals that have an interest and experience in delivering change through technology, which may include managing the software delivery cycle or delivering infrastructure changes.

You will champion the Project & Portfolio Management profession.

Responsibilities

Project Management: Day-to-day management and leadership of the project and the project team for the projects they are responsible for delivering. Set project controls. Design the project structure appropriate to stage. Select and apply appropriate delivery methodologies.

Stakeholder Management: Identify key stakeholders and develop effective relationships.

Risks and Issues: Identify and monitor project risks and issues. Develop mitigating actions and escalate as appropriate.

Change management: Ensure effective change management processes are in place, as appropriate for low to moderate-risk/low to moderate-complexity projects, to agree and document changes to deliverables as agreed with stakeholders.

Project performance and controls: Build Project Plan and apply appropriate project principles to deliver stated objectives. Identify and set appropriate Project Controls. Track and report delivery against milestones.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Open Sessions:

Would you like to find out more about the role, the team and what it’s like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on Monday 29/06/26 at 12pm. Sign up here : https://www.ticketsource.com/dvlaitsrecruitment/seo-project-manager-familiarisation-session/2026-06…

Person specification

You will have an understanding of change management in either an operational or a project environment, with an awareness of how to use the appropriate tools and techniques effectively.

We are looking for people with a broad range of change delivery and technology experience, whether this is from a business change or change management role, from delivering technology change or through delivering IT services directly to customers. Previous experience of working in a recognised project delivery environment is preferred, although we welcome applications from candidates who have relevant experience in delivering change and have a desire to move into Project Management.

You will have exceptional communication skills and engage stakeholders comfortably. You are a highly resilient person who handles change well and naturally adapts to changing workloads and environments. You have experience balancing priorities and dealing with ambiguity, and enjoy having autonomy in your role, taking the lead organising and prioritising tasks, being a confident, efficient and an independent thinker.

You enjoy managing a varied and challenging workload; having the capability and confidence to not only provide project support for large scale projects but to also take the lead on medium scale projects.

Additional Information

Working for the DVLA Digital Team

At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that’ll wash across the nation. Here the work you’re doing has the capacity to change the way 53 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day.

To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership

Technical skills

We'll assess you against these technical skills during the selection process:

• Project Delivery Capability Framework - Planning (Working)
• Project Delivery Capability Framework - Stakeholder Engagement (Working)
• Project Delivery Capability Framework - Frameworks & Methodologies (Working)

Benefits

Alongside your salary of £44,241, Driver and Vehicle Licensing Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Passionate, reliable and always willing to push yourself and those around you, you’ll continue to seek improvement in your own role and challenge us too. Because we pride ourselves on how we approach your development. From training courses to specialist skills workshops and opportunities to grow your expertise, we thrive when you thrive. You can find out more about all of the above here alongside a full list of our benefits:

• Best in class learning and development tailored to your role
• An environment with flexible working options where we encourage a great work-life balance
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
• Generous employer contribution of 28.9%, depending on chosen pension scheme
• Flexible working options where we encourage a great work-life balance.
• Digital communities with clear career frameworks
• On-site gym plus personal training available (membership applies)
• On-site nursery, restaurants and coffee bar
• 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Free parking

Find out more about the benefits of working at DfT and its agencies (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Technical skills.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Pre recorded video interview

Stage 3: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift of CV and personal statement

As part of the application process, you will be asked to provide a CV and personal statement to Inspire People (our Recruitment Partners) which outlines your experience and suitability for the role (based on the experience points outlined in the essential criteria on this advert).

Upon receipt of your CV and personal statement, DVLA Hiring Managers will complete a sift. Please note; the sift will be completed on a rolling basis whilst the campaign is still live and so there is potential for feedback to be shared with you (on your application) before the advert closes.

To apply please click 'Apply at advertiser's site' at the bottom of the page.

Please provide a CV (unlimited wordcount) and personal statement (max 750 words) providing evidence of your Experience of the following:

• Excellent communication skills in varying circumstances and your ability to engage stakeholders comfortably.
• An understanding of the controls used to deliver change successfully
• Experience of working in project delivery or change management in either an operational or a project environment, in order to deliver customer or internal benefits.

Please note: the sift will be completed on a rolling basis whilst the campaign is still live, so you may receive your sift scores before the advert closing date.

The sift will take place week commencing 06/07/26

Stage 2: Pre recorded video interview

If at sift your application is successful, you will be invited to the first stage of the interview process (hosted by Inspire People), where you will be asked to complete a pre-recorded video interview (this again will be based on the experience points outlined in the essential criteria on this advert).

If you are successful at this stage, you will be invited to a final stage interview (which will include an assessment) and be conducted by DVLA Hiring Managers.

Stage 3: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Leadership
• Technical – Planning (working), Stakeholder Engagement (working) & Frameworks & Methodologies (working)

The interviews will take place week commencing 20/07/26.

This interview will be conducted in person at our DVLA office, Longview Road, Morriston, Swansea, SA6 7JL. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

Feedback on your application can only be provided if you attend an interview or assessment.

We will also hold a12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit theHow We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All External applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour

Threats or acts of violence

Illegal activity or substance misuse

Sexually explicit material

Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public.

Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle—it’s about checking for potential red flags that might affect the role or company culture.

If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Zymante Gintalaite
• Email : Zymante@inspirepeople.net

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here (https://civilservicecommission.independent.gov.uk/) to visit Civil Service Commission

Attachments

role profile Opens in new window (pdf, 332kB)DVLA Digital Job Brochure - V1 2025 Opens in new window (pdf, 2074kB)