Project Manager (Delivery)

About the role

Role Summary

To be responsible for a wide range and complexity of development schemes from the point they are handed over from the New Business Team (NBT) through to conclusion of the Final Account/End of Defects Liability Period. Of paramount importance is the requirement that all schemes are project managed in such a way as to ensure they are delivered on time, to agreed budget and required design and quality standards.

Salary:

£45,000 to £50,000

Hours of Work:

35

Contract:

Permanent

Probation Period:

6 Months

Notice Period:

1 Month

Who are we?

We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.

Meet your Manager

"I’ve worked in the Development Team for over 6 years now, overseeing a number of our housing development projects. It’s important to me to foster a collaborative and inclusive environment where everyone can excel and feel confident in sharing new ideas and ways of working.

Outside of work, I enjoy running and playing video games, which often inspire my approach to problem-solving."

Fernando Temprano - Head of Development and Construction

What will you be doing?

Role Specific Responsibilities

KEY RESPONSIBILITIES

•Be responsible for providing day-to-day project management on a diverse and, sometimes complex, range of developments, as directed by the Head of Development & Construction.

•Liaise with solicitors, contractors and local authorities to ensure legal documents are agreed and signed within the required timescales (include s106, s104, s38, S278, Nominations Agreements, Bonds and Sureties, Collateral Warranties, Wayleaves and Easements). Negotiate to remove or alter planning conditions where necessary.

•Represent the organisation at monthly site meetings with contractor, architect and employer’s agent and other external parties and make appropriate decisions to progress the scheme.

•Monitor the contractor’s progress and performance on site against programme and act to achieve improvement where necessary.

•Assume the Client Role and responsibilities under the CDM 2015 Regulations: review Pre-contract Health & Safety File and liaise and co-operate with Principle Designer and CDM Advisor during and post contract to ensure contractor and all consultants comply.

•In liaison with Employers Agent be responsible for all risk management aspects of individual projects.

•As schemes progress, negotiate changes and/or upgrades to specification by having due regard for (and reviewing) the original plans, working drawings and budget control. Ensure continued compliance with all Homes England and TCHG requirements.

•Monitor and control scheme expenditure against the agreed contract sum, scheme and cash flow forecasts. Inform the Head of Development and Construction and the Finance Team of deviations from agreed financial parameters. If necessary, re-appraise the scheme, using the Group’s financial appraisal model and seek a new Delegated Authority prior to proceeding.

•Local Authority Partners etc, advise on scheme progress, forecast completion and handover dates, prepare quarterly illustrated Progress Reports, participate and/or Chair regular liaison meetings and organise site visits as necessary.

•Chair regular liaison meeting with internal stakeholders. advise on scheme progress, forecast handover dates and respond to queries raised at meetings.

•Provide information for Love Living Homes Team to assist early marketing of all home ownership and rented properties.

•Ensure all properties are acceptable for handover at Practical Completion and that all required documentation is in place, (e.g. H&S Files, Operating Manuals, As Built Drawings, HUG’s, Keys, Meter Reading etc), prior to accepting handover on behalf of the Group.

•Participate and contribute to scheme design proposals and discussions, assisting the New Business Team (NBT) as appropriate to ensure compliance with all Homes England funding requirements, Design & Quality Standards, the Group’s Design Guide & Technical Brief and regulatory requirements.

•Ensure all new business opportunities are highlighted to the NBT at the earliest opportunity.

•Keep accurate scheme information recorded on internal platforms (Pamwin, Dynamics) to allow for accurate financial and programme forecasting for internal stakeholders.

•Monitor contractor performance during Defects Liability Period and co-ordinate End of Defects Inspections with EA to ensure satisfactory resolution on behalf of the Group and our customers.

•Negotiate the settlement of outstanding defects at the end of the Defects Liability Period and keeping other departments (Housing and C&C, Asset Management) informed of progress

•Initiate Customer Satisfaction Surveys following Practical completion/handover. Respond to survey comments with resident, in order that issues can be addressed.

•Agree the Final Account, any deductions and/or release of retention monies as appropriate. Keep the Finance Department informed of progress.

•Undertake Contractor and consultant post contract reviews and pass details to the Procurement Manager for monitoring purposes.

•Prepare for, organise interviews/viewings and attend scheme audits, as required by Homes England and/or the Group’s Internal Auditors.

•Undertake a final scheme audit and appraisal and archive files and contract documentation as appropriate.

•Actively promote the Group’s Equal and Diversity Policies in all aspects of duties relating to staff, residents, contractors, consultants and external agencies.

•Compile and maintain accurate scheme files required for charging and auditing purposes and prepare, scheme progress and KPI reports.

•To work always within the Group’s risk management framework and contribute to the identification and management of risk at both a team and organisational level.

•Represent and promote TCHG at meetings and events with contractors, consultants, Local Authorities, and residents etc

General

General:

•To adhere to the Group’s equal opportunities policy and to actively promote equality of opportunity wherever possible.

•Recognise, respect and promote the different roles and diversity of the individuals within the Group.

•To actively contribute towards the Group’s key performance indicators and professional standards.

•Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.

•To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.

•To participate in training and attend other meetings and staff events as required.

•To complete formal complaints in line with TCH complaints policy.

•To undertake other such duties as may be reasonably expected from time to time.

•Be an effective member of your team, presenting a positive impression of your section and the Group.

This job description is a guide to the nature of the work required. It is not comprehensive and does not form part of the contract of employment.

About You

Education & Qualifications

•Good standard of general education to degree level or equivalent experience

•Have or working towards a professional Qualification in a Project Management/Building related discipline (Desirable)

Key Skills & Competencies

•Detailed knowledge and understanding of housing development process

•Experience in project managing diverse and complex developments

•Experience in communicating and liaising with solicitors, contractors and local authorities within time scales

•An understanding of contracts and procurement practices. (Desirable)

•Understanding of common and emerging design and construction defects and how to avoid them (Desirable)

Behaviours

•Excellent project management skills.

•Excellent financial and numerical skills including budget and cashflow management.

•Excellent communication skills

•Excellent customer service skills.

•Strong organisational skills

•Aptitude to plan and prioritise workloads

•Ability to write reports.

•Possess a clean driving licence and a car available for the role

Why Choose Us

• Contributory pension scheme 4% to 10% matched contributions
• Hybrid working
• Free onsite car parking
• Life assurance of 4x annual salary (Terms and Conditions apply)
• 30 days annual leave in addition to bank holidays
• Two volunteer days per year
• Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions)
• Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses
• Extensive annual Staff Wellbeing programme
• Enhanced maternity, paternity, and shared parental leave provision
• Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)
• Annual flu vaccinations
• Access to an extensive range of corporate discounts on shopping, travel & days out
• Social events, including lunchtime walking, rounders, festive Fridays
• Travel loan

Our Values

Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.

Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.

We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:

Equal Opportunities Statement

TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.

We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.

Apply

Internal Applications

Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to the HR inbox.

For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.

Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.

If you have any questions, or require further clarification, please speak to HR.

External Applications

Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.

Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer.

Key dates

Applications Close:

Monday, 28 July 2025

Interview Date:

Tuesday, 5 August 2025