Project Manager (Ref: 19259)

Job summary

This role is based Nationally.

Job description

Job role: G7 Project Manager

Directorate: HMCTS Change Directorate

About us

HM Courts & Tribunals Service (HMCTS) is responsible for administering criminal, civil, and family courts and tribunals in England and Wales. Our mission is to deliver justice effectively and efficiently, helping people and businesses access justice.

Our Change Directorate is at the forefront of delivering this mission, managing a dynamic portfolio of 20–30 projects designed to enhance the efficiency, effectiveness, and accessibility of our services. As a Project Manager, you will contribute across a varied portfolio, taking on different projects over time that align with both organisational priorities and your professional development. This role offers a valuable opportunity to broaden your experience, strengthen your skills, and make a meaningful impact across multiple areas of the organisation.

This is more than just a project role; it’s a chance to build a career with real purpose. We’re looking for individuals driven by public service, who thrive in a dynamic environment and want their work to make a meaningful difference to people’s lives.

Join HMCTS and play a key role in shaping a more accessible and effective justice system for all.

About the role

As a G7 Project Manager, you will be assigned to lead and manage a defined complex project or group of projects, including the associated business change activities, on a day-to-day basis. You will be responsible for driving and overseeing the delivery of the project or projects to ensure that the objectives are clearly defined within the agreed time, cost and quality constraints. You will play a key role in project governance, which includes establishing appropriate governance and assurance processes, monitoring progress, risks and issues and ensuring business readiness for change.

Who are we looking for? (Person Specification)

Candidates for this position must demonstrate a proven track record in managing delivery of several medium complexity projects or served as a specialist or work strand lead within a larger, more complex project. Candidates should demonstrate that they meet the following essential criteria in line with the Project Manager, G7-level as set out in the Government Project Delivery Framework (link)

Essential

• Demonstrable experience of leading the end-to-end delivery of complex projects, working with multidisciplinary teams to deliver outcomes within agreed time, cost and quality constraints. (Lead Criterion)
• Proven experience of setting, managing and forecasting project budgets, and working effectively with commercial colleagues and external suppliers to deliver project outcomes.
• A strong understanding of project delivery approaches, including planning, governance, risk and issue management, and the use of structured methodologies to successfully deliver projects.
• Experience of building and managing relationships with a wide range of stakeholders, including senior leaders and project sponsors, and the ability to influence decisions and maintain stakeholder confidence.
• Experience of leading and supporting a team to deliver project outcomes, including setting direction, managing performance and creating a positive and collaborative working environment.
• Experience of developing high-quality business cases and leading them through governance and approval processes, ensuring projects are robust, deliver value for money and achieve intended benefits.

For a comprehensive overview of the role and its requirements, please refer to the attached Role Profile, Candidate Information Pack, and the Project Manager G7 - Government Project Delivery (link)

How to apply

Please submit a CV that clearly demonstrates your skills and experience against the essential criteria, ensuring it is clearly formatted, concise, well‑structured and no more than 2 pages.

You should also submit evidence (up to 250 words) demonstrating how you meet the following behavioural competency in line with the Government Project Delivery Capability Framework:

• Visible Leadership - Describe a time when you demonstrated leadership in delivering a complex project or major change initiative. Outline what you did and how your leadership contributed to progress, overcoming challenges, or achieving successful outcomes and benefits.

Your response should highlight your role and involvement in the evidence provided.

We recommend following the STAR (link) format (Situation, Task, Action, Result).

In the event of high application volumes, an initial sift may be carried out using evidence provided within the CV against the lead criterion only. Applications not meeting this requirement may not be progressed further.

Please note: We review all applications manually, no automated or algorithmic sifting is used.

Interview

If successful at sift you will be invited to attend a formal interview remotely via Microsoft Teams. The interview will be assessed against the Civil Service Success Profiles Framework and the Government Project Delivery Capability Framework (PDCF)

Interview format

We use a blended interview approach, combining different question types to assess a full range of skills and experience.

This will include:

• Questions assessing the following competencies:
• Visible Leadership (Behaviour)
• Risk and Issue Management (Technical)

• Strength-based question
• These explore how you naturally approach work, what you enjoy doing, and where you perform best. Please note that this question is not shared in advance.

• 20-minute Scenario-based assessment (behavioural and technical competencies)

You will be given a project scenario via email two hours before your interview, allowing time for review. During the interview, you will be asked to present your approach, followed by panel questions to explore your response in more detail.

You will be expected to align your answers to the Project Delivery Capability Framework at G7 level Project Manager G7 - Government Project Delivery (link)

What to expect from the scenario assessment

This exercise is designed to reflect real project delivery challenges at this level.

They will help the panel understand:

• How you make decisions in real time
• How you apply your project delivery knowledge in practice
• How you lead, prioritise and respond to complex situations

Further information

Further information on the relevant frameworks and the required standards for this G7 post can be found at:

• Government Project Delivery Capability Framework
• Civil Service Success Profiles Framework

Travel requirements

This role is advertised nationally; however, the successful candidate will be expected to travel for ad hoc project meetings and to support project implementation. Travel and accommodation costs incurred for official duties will be fully funded by HMCTS in line with departmental policy.

About our benefits

We reward our people for their hard work and commitment. We have a number of family friendly and flexible working polices that will help you achieve a healthy work-life balance. In addition, we offer a range of employee benefits which include generous annual leave, a highly competitive contributory pension scheme, childcare benefits, season ticket and bicycle loans.

If you are not successful at Grade 7, you may still be considered for a 'near miss' appointment at SEO level if you meet the required standard. This does not guarantee an offer, and any appointments will be made in merit order based on available vacancies.

Proud to Serve. Proud to keep justice going.

Person specification

Please refer to Job Description

Technical skills

We'll assess you against these technical skills during the selection process:

• Visible Leadership (Behaviour)
• Risk and Issue Management (Technical)

Benefits

Alongside your salary of £58,511, HM Courts and Tribunals Service contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/19259?entityId=19259