Project Support Officer - Highway Operations

Job Title: Project Support Officer (Highway Operations)
Salary: £29,832- £31877 per annum
35 Hours per Week
Location: Newlands Highway Depot, Malvern
Team: Highway Operations
Permanent

The role:

If you are looking for a role where you can make a tangible difference to Worcestershire’s highway network, this could be the opportunity for you.

We are seeking a Project Support Officer to join our Highway Operations team, helping us deliver a wide-ranging programme of maintenance and infrastructure projects across the county. From supporting resurfacing and drainage schemes through to assisting with contract delivery, you will play an important part in keeping Worcestershire moving.

Working alongside Engineers, Contract Managers and Project Managers, you will help coordinate projects, monitor progress and ensure that the right information is in place to support effective delivery. The role combines technical, financial and administrative responsibilities, giving you a broad insight into how highway projects are planned and delivered.

You will also contribute to the management of key contracts, support reporting and help keep projects on track in terms of time, cost and quality. Whether it is organising meetings, maintaining project records or supporting procurement activity, your work will help ensure that schemes are delivered efficiently and to a high standard.

This is a varied and fast-paced role within a supportive team environment. Our service responds not only to planned work programmes but also to changing priorities, including severe weather and other operational challenges, so flexibility and a positive approach are important.

About you

You will be someone who enjoys being organised and taking ownership of your work, with the confidence to manage a range of tasks and priorities. You may already have experience in a project support or coordination role, or you may be looking to build on relevant experience within a large organisation.

Strong communication skills are essential, as you will be working with a wide range of colleagues, partners and stakeholders. You should be comfortable using Microsoft Office, particularly Excel, and able to present information clearly and accurately.

An understanding of project management principles will help you succeed in this role, along with the ability to monitor progress and support delivery against tight deadlines. You will need to be adaptable, resilient and willing to contribute to a collaborative team environment.

A degree or equivalent relevant experience is required, and a project management qualification or willingness to work towards one would be advantageous.

Additional information

The role will involve travel across Worcestershire, including locations not always easily accessible by public transport.

Worcestershire County Council is committed to equality of opportunity and welcomes applications from all backgrounds.

For an informal discussion about the role, please contact:

Chris Riley

Highways Maintenance Operations Manager CRiley@worcestershire.gov.uk 01905 846275

Benefits:

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage

• Worcestershire County Council - Why work for us?

Some of these offers include:

• Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: 25 July 2026
Anticipated Interview Date: August 2026