Property Officer (Leasehold and Right To Buy Services)

Job Description

The London Borough of Harrow Council is seeking a dedicated and detail-oriented Property Officer to join the Leasehold and Right to Buy Services team. This role is responsible for delivering a comprehensive and responsive service to leaseholders and freeholders within a designated patch. The successful candidate will manage a wide range of responsibilities including statutory consultation and billing for major works, right-to-buy processes, property assignments, annual service charge calculations and billing, income collection and recovery, leasehold enfranchisement, and the administration and enforcement of lease conditions. This includes addressing breaches such as anti-social behaviour and responding to service requests from leaseholders. The role requires a strong understanding of relevant contracts, legislation, and policy frameworks. To ensure a high-quality service, the Property Officer will work collaboratively with internal departments such as asset management and legal services, as well as external partners and advice agencies, and will be expected to work flexibly to support team coverage as needed.

The successful candidate will have:

• Commonhold & Leasehold Reform Act 2002
• Landlord and Tenant Act 1985
• Housing Act 1980 & 1985
• Law of Property Act 1925
• Be able to interpret a range of leases and transfer agreements and apply this to resolve queries.
• Knowledge of the full statutory consultation process.
• Knowledge of service charge collection and arrears recovery action, issues, techniques, and processes.
• Good knowledge of service charge and major works calculation and billing process.

For more information, please refer to the Role Profile/Selection Criteria

About us

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Other information

Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits

Important Note

To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.

As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at resourcing@harrow.gov.uk

London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.

Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.

Harrow redeployees will be given priority consideration.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn