Quality and Inclusive Learning Lead Officer

Job Advert: Quality and Inclusive Learning Lead Officer

Location: Havering Adult College, Romford, Greater London
Directorate: People Services
Salary: Grade 8, £47,532 - £51,522 per annum
Contract Type: Full-Time, Permanent
DBS Requirement: Enhanced DBS
Closing Date: 31st August 2025 (this advert may close early if a sufficient number of applications are received)

About the Role

Are you passionate about improving learner outcomes and embedding inclusive practices in adult education? Havering Adult College is seeking a dynamic and committed Quality and Inclusive Learning Lead Officer to champion quality assurance, inclusive learning, and learner support across our provision.

This is an exciting opportunity to lead on the development and implementation of effective learning support measures—ensuring equality of opportunity and a high-quality customer experience for all learners. The postholder will play a central role in shaping our quality improvement agenda and will directly contribute to the professional development of staff across the service.

Key Responsibilities

• Lead and manage the team of Learning Support Assistants, ensuring the delivery of targeted, high-quality learner support.
• Line manage the Centre Support Supervisor, overseeing inclusive practices during initial assessments, guidance sessions, and customer service activities.
• Develop and implement inclusive learning and support policies that enable individualised support planning from enrolment onwards.
• Plan, deliver, and assess accredited teacher training programmes (e.g., Level 4 Certificate/Level 5 Diploma in Education and Training).
• Undertake internal quality assurance (IQA) duties and support preparation for external quality assurance (EQA).
• Observe teaching practices, lead standardisation activities, and deliver CPD to support continuous improvement.
• Drive high standards in teaching, learning, and assessment across all programmes as directed by the Quality and Curriculum Manager.

About You

We are looking for someone who is:

• Passionate about lifelong learning and adult education.
• Skilled in quality assurance and inclusive education practices.
• Able to lead and inspire teams with a learner-centric and proactive approach.
• Experienced in delivering accredited teacher training and conducting IQA activities.

Essential Qualifications & Experience

• Level 4 Certificate in Education and Training (or equivalent or higher)
• Level 3 Award in Assessing Vocational Achievement
• Level 4 Award in Internal Quality Assurance

Proven experience in:

• Quality assurance and continuous improvement
• Delivering teacher training and CPD
• Leading inclusive learning practices and learner support interventions

Why Join Us?

At Havering Adult College, you’ll be part of a forward-thinking and supportive environment dedicated to empowering adult learners. This role offers the chance to shape the learner experience from the very first engagement and ensure that our services are inclusive, effective, and responsive to community needs.

Please view Job Profile here.

For an informal discussion about the post, please contactbradley.burton@havering.gov.uk.

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.