Quality Practice Manager

Quality Practice Manager

Help us strengthen practice, support learning and make a real difference in Adult Social Care.

We are looking for a skilled Quality Practice Manager to lead our Quality Practice Team and support continued improvement across Adult Social Care. This is a great opportunity for someone curious, values-led and passionate about excellent practice for adults, carers and families.

About the role

You will lead audit, assurance and improvement activity, using evidence from audits, safeguarding, complaints, feedback, reviews and CQC assurance to understand what works well and where we can do better.

Working with teams, senior managers, safeguarding colleagues and partners, you will offer clear advice, constructive challenge and practical recommendations that turn insight into meaningful change.

What you will be doing

• Champion equality, inclusion and the voice of people with lived experience.
• Lead audits, thematic reviews and practice standards activity.
• Use evidence to identify themes, risks, strengths and improvement priorities.
• Turn learning into action through advice, guidance and constructive challenge.
• Produce clear, evidence-based reports for governance and senior leaders.
• Support CQC readiness and evidence safe, lawful, person-centred, strengths-based practice.

About you

You will enjoy detail, ask thoughtful questions and build positive relationships. You will be confident influencing across services, communicating clearly and helping people receive safe, strengths-based and high-quality support.

What you will bring

• A recognised social work qualification, Social Work England registration and substantial Adult Social Care experience.
• Essential leadership experience, with the confidence to support, influence and challenge others constructively.
• Sound knowledge of Adult Social Care legislation, safeguarding and strengths-based practice.
• Experience of quality assurance, audit, review or improvement activity.
• Strong analytical, report writing, presentation and recommendation-making skills.
• A commitment to equality, co-production and learning from lived experience.
• Curiosity, creativity, resilience and energy for improving practice

Why join us?

You will influence standards, strengthen safeguarding assurance and help shape how learning improves practice across Adult Social Care.

You will join a supportive team that values reflective practice, collaboration, professional curiosity and making a positive difference together.

If you are passionate about great social work practice, we would love to hear from you.

For an informal discussion, please contact Lorna Edwards, Principal Social Worker: Lorna.Edwards@peterborough.gov.uk

Provisional Interview date 15th July

Our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

Our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are a person who has or considers yourself to have a disability and you require reasonable adjustments to the application or interview process, please contact pccrecruitment@peterborough.gov.uk.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.

Documents

• Terms and Conditions NJC March 2025.pdf (177.74 KB)
• G14- Quality Practice Manager JD- 03-06-2026 (1).pdf (388.92 KB)