Recruitment Coordinator - £34,183 p.a. +benefits

Job summary

The Medicines and Healthcare products Regulatory Agency enhances and improves the health of millions of people every day through the effective regulation of medicines (including biological medicines), medical devices and blood products underpinned by science and research.

The agency is made up of c.1400 staff working across two main centres in Canary Wharf, London and South Mimms, Hertfordshire and peripatetically across the UK and abroad. This new role is part of the People team, but will work extremely closely with delivery Groups

The agency consists of Corporate, Partnerships, Transformation, Governance, Communications & Engagement, Scientific Research & Innovation, Healthcare Quality & Access, Safety & Surveillance and Technology groups.

About the Group and Function

The People function is part of the Corporate Group, along with Finance, Commercial and Infrastructure and Laboratory Services functions which are led by the Chief Finance Officer.

The Agency’s People function has a headcount of 35 staff and is led by the Chief People Officer, who is a member of the Unitary Board.

Our People Strategy which focusses on: attracting and retaining the best people, developing exceptional people and leaders, valuing diversity, and promoting wellbeing and health, investing in a healthy culture, and enabling great performance and delivery. The People Strategy is about enabling effective partnership between the Agency and its people in helping to deliver the public health outcomes.

Our team vision is: To be a trusted strategic people partner that helps drive the business and enables continuous improvement. The Agency has a strong commitment to the development of staff capability to realise the organisation’s strategic objectives and to ensure we retain our status as a world-class regulator in a post-Brexit environment.

Job description

This is a key role within the People function, delivering the full 360 recruitment cycle for designated client areas.

The Recruitment Coordinator is responsible for all administrative aspects of the recruitment process and running campaigns, providing an excellent pro-active recruitment service to recruiting managers and applicants as well as communicating and developing relationships with the assigned Groups and functions within the Agency, external job boards/media and recruitment agencies. This role will be key in delivering an excellent candidate and hiring manager experience.

Key responsibilities and results areas

• To support the Recruitment Advisor in coordinating all recruitment within specified business areas, building strong working relationships and knowledge within these areas.
• To offer an excellent recruitment service to hiring managers, advising on process and best practice, ensuring adherence to all aspects of the recruitment policy, and compliance with Civil Service Commission and legislative regulations.
• Ensure a seamless recruitment experience for the hiring managers and candidates, advising of improvements where necessary and appropriate.
• Liaise with external stakeholders to agree and manage supplier costs and relationships.
• Complete necessary logging requirements and store related documentation appropriately.
• Coordinate assessment centres and panel interviews in accordance with agreed procedures and guidance, including advising and setting up tests.
• Where appropriate, participate in selection processes, providing guidance and supporting managers through the interview process and with their decision making.
• Ensure that all pre-employment clearances for each candidate (Occupational Health, Right to Work, Work Permit etc) are sought and achieved efficiently and effectively and where issues are raised seek and provide consistent advice in accordance with employment legislation and best practice.
• Chase and escalate any issues with third party providers of pre employment clearances.
• Ensure that communications with the appointee and hiring manager are maintained so that the new joiner has an excellent experience of the MHRA.
• Administer and coordinate end to end recruitment lifecycle transactional processes, including, starters, internal moves, new pension enrolments, payroll and various administrative duties which support the recruitment function.
• Support the People operations team with the Monthly Payroll Processes, providing the required new starter and internal move documentation and ensuring accurate information is ready to be passed on to the third-party payroll provider.
• Support the delivery of inductions to new starters within the organisation.

The post holder will also be required to:

• Support and work together with the People Business Partner of their designated Groups/functions when required.
• Contribute to the documentation of procedures and processes as part of quality management and audit trails.

Person specification

• Experience of recruitment and delivering a recruitment service either in-house or within an agency.
• Experience of working as part of a team and autonomously
• Experience of managing high volume recruitment and ability to manage several tasks within set deadlines, ensuring attention to detail and accuracy as well as a basic understanding of employment legislation that may impact on recruitment.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Changing and Improving
• Managing a Quality Service
• Delivering at Pace

Benefits

Alongside your salary of £34,183, Medicines and Healthcare Products Regulatory Agency contributes £9,902 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
• Privilege Leave: 1 day
• Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
• Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay
• Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
• Civil Service Pension Scheme. Please see the link for further information http://www.civilservicepensionscheme.org.uk/ For enquiries relating to the Civil Service Pension Schemes please contact MyCSP's Pension Service Centre directly on 0300 123 6666
• Flexible working to ensure staff maintain a healthy work-life balance
• Interest free season ticket loan or bike loan
• Employee Assistance Services and access to the Civil Service Benevolent Fund
• Eligibility to join Motoring , Boundless by CSMA
• Variety of staff and Civil Service clubs
• On-going learning and development

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

The selection process for this role will be:

Stage 1: Initial Experience and Behaviour based Sift

Stage 2: Interview

Stage 1: Sift

As part of the application process, you will be asked to demonstrate your Experience with a CV and provide examples for each of the behaviours (250 words each). Information on Civil Service Success Profiles can be found here

Experience

• Experience of recruitment and delivering a recruitment service either in-house or within an agency.
• Experience of working as part of a team and autonomously
• Experience of managing high volume recruitment and ability to manage several tasks within set deadlines, ensuring attention to detail and accuracy as well as a basic understanding of employment legislation that may impact on recruitment.

Behaviours

• Communicating and Influencing - Excellent verbal and written skills; ability to draft accurate correspondence and to deal with a range of queries and issues in person and via correspondence.

• Changing and Improving – continually reviewing processes and suggesting/implementing improvements.

• Managing a Quality Service – always paying attention to detail and delivering accurate, high quality service to stakeholders. Regularly check performance against objectives, making suggestions for improvement or taking corrective action where necessary.
• Delivering at Pace – juggling conflicting priorities with ease. Highly organised, and able to manage multiple tasks and work to competing deadlines while taking a positive and open approach to change and encourage others to do the same. Flexible and resilient, able to respond to urgent matters and divert from planned activities

We will review all applicants CV & Behaviour evidence to shortlist candidates. In the event of a high number of applications there will be an initial sift on the CV and Lead Criteria - Communicating and Influencing. After the initial sift, a second sift will be conducted on the remaining candidates on all behaviours

Some guidance to help you with your application can be found here.

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements: Behaviours and Experience as detailed above

The interview dates will be from 25th July 2026.

This interview will be conducted in person. Further details will be provided to you should you be selected for interview.

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : The Resourcing Team
• Email : careers@mhra.gov.uk

Recruitment team

• Email : Careers@mhra.gov.uk

Further information

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact the Resourcing team at Careers@mhra.gov.uk, in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk - info@csc.gov.uk - Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ