Remote Enforcement Examiner (Bus Compliance) x 3

Job summary

Do you have a sound understanding of DVSA’s roadside and enforcement activities and the regulatory frameworks for operators?

Can you communicate clearly and confidently in both written and verbal formats, including handling challenging conversations?

Are you a proactive and supportive team member who contributes positively to shared goals?

If so, we’d love to hear from you!

Working within the Remote Enforcement Office Bus Compliance team, to conduct a range of duties, ensuring that accurate and thorough assessments are completed, highlighting areas of concern across the Enforcement spectrum.

Working in a team of Enforcement professionals to support DVSA’s aims to prevent, enable and respond, the role mainly involves conducting technical analysis of tachograph data, driver’s hour’s information, compliance system assessments, and conducting tasks in relation to the national bus compliance schemes and light vehicle MOT testing scheme.

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

• make roads safer

• improve services for our customers

• make road transport greener and healthier

• harness the potential of technology and data

• grow and level up the economy

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

https://www.youtube.com/watch?v=gkR_okX2T1U

Job description

The role requires flexibility, effective teamwork, and the ability to manage a varied workload independently. The post holder must balance competing priorities, make sound decisions under pressure, and use initiative to deliver outcomes with minimal supervision. Responsibilities include reviewing information, determining appropriate follow‑up actions, and delivering New Operator Seminars.

Your responsibilities will include, but aren’t limited to:

• Carry out assessments of operators, identifying compliance risks and areas for improvement
• Coordinate and manage remote enforcement workflows, ensuring cases are progressed efficiently and effectively
• Investigate intelligence, complaints and casework to determine appropriate action
• Prepare high-quality evidence and reports to support enforcement outcomes, education, and advice
• Support national bus compliance schemes through monitoring, case creation, and intervention activity
• Deliver New Operator Seminars to educate and influence industry compliance
• Work with a wide range of stakeholders including Traffic Commissioners, operators and local authorities
• Manage workloads independently while balancing competing priorities and delivering at pace

For further information on the role, please read the role profile Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

To be successful in this role you will need to have the following experience:

• Excellent oral and written communication skills, including handling challenging conversations
• Knowledge of the transport industry
• Sound understanding and knowledge of DVSA’s roadside and enforcement activities and the regulatory frameworks for operators
• Experience of Bus Operator account management (BOAM), Bus Service Operator Grants (BSOG), Bus Open Data Service (BODS), Public Service Vehicles Accessibility Regulations (PSVAR) and Accessible Information Regulations (AIR) schemes
• Being a valuable team member, as well as the ability to work alone effectively
• Flexibility in terms of working hours and adapting to changes in requirements
• Ability to probe for information and gather further detail
• Ability to pay particular attention to detail
• Confident in the use of Microsoft programs, such as Excel, Word, PowerPoint, power BI

Additional Information

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Extensive travel will be required, which may involve overnight stays.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Licences

Full and current UK driving licence

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Working Together
• Developing Self and Others
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Making Effective Decisions

Benefits

Alongside your salary of £30,485, Driver and Vehicle Standards Agency contributes £8,831 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Find out more about the benefits of working at DfT and its agencies (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV, personal statement and behaviour statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

• Behaviours – you will be asked to provide a 250-word statement on the following Behaviour: Making Effective Decisions
• Experience – you will be asked to provide a CV and personal statement (1000-word count). Please provide evidence of your Experience of the following:

• Your ability to manage workload effectively and prioritise competing demands
• Managing a sensitive or complex case from start to outcome.
• How you have used data or management information to support operational activity.
• Engaging stakeholders through a presentation or briefing. How did you adapt your communication style and what impact did it have.

Should a large number of applications be received, an initial sift may be conducted using the lead Success Profile element, Making Effective Decisions. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

The sift will take place week commencing 15/06/2026

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Working Together, Making Effective Decisions, Developing Self and Others and Delivering at Pace
• Strengths

The interviews will take place from week commencing 06/07/2026

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All External applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour

Threats or acts of violence

Illegal activity or substance misuse

Sexually explicit material

Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public.

Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle—it’s about checking for potential red flags that might affect the role or company culture.

If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Gareth Prismick
• Email : gareth.prismick@dvsa.gov.uk

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Attachments

JD-EO TE REO examiner May 25 BUS Opens in new window (docx, 800kB)