Rent & Service Charge Analyst

Please apply online via the link provided.

Rent & Service Charge Analyst

Salary £36,395 - £40,438 per annum (dependent on experience)

35 hours per week

Based London SE26 (Hybrid Working – 2 days per week office based)

Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.

As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.

We have an excellent opportunity for an outstanding candidate to join our team and assist with the management of rent and service charges across Hexagon.

You will support the development and implementation of effective service charge management systems in addition to providing support to your colleagues on rent and service charge issues.

In addition to knowledge and experience of rent and service charge processes for various tenures, our ideal candidate will have:

• Ability to analyse, understand and process sets of data, seeking out improvements and understanding outliers.

• Excellent communication skills with the ability to explain complex issues to customers and colleagues.
• Excellent IT (including advanced Excel) and numeracy skills
• Experience of using housing management and financial systems (SUN and CX CRM desirable).
• Part qualified Accountant/relevant professional qualification (CIH/TPI) or willing to work towards this.
• Ability to work outside office hours on occasion.

This role presents a brilliant opportunity to further your career with a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.

You will be joining a Great Place to Work accredited organisation with IIP Gold and we will offer you training and supervision to help you achieve your full potential, with an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.

If you think you have the skills to do all this and more, we want to hear from you.

For further details about the role, please click on the apply link above.

Closing date: Sunday 30 November 2025.

Interviews will be held in person on Thursday 11 December 2025.

We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact recruitment@hexagon.org.uk