Repairs Support Officer

• Repairs_Support_Officer_Role_Profile_-_2025_Secondment_cover_002_

At Arun District Council, we are continuously working to improve wellbeing, housing, the environment and the economy within the district. We care about making a difference to those who live, work, and visit Arun, and you could be that difference.

Overall Job Purpose:

The Repairs and Maintenance Department are seeking to fill a Repairs Support Officer post to work within our Reactive Repairs Team. Our team provide a first-class service to our customers ensuring the highest standards of customer care are always maintained.

This successful candidate will be brought in on a fixed-term contract which is expected to last until April 2026. Working hours will be Monday to Thursday 8:45am - 5:15pm and Fridays 8:45am - 4:45pm.

To be part of our skilled and dynamic team, you must:

• Be willing to work as part of a team to provide a high-quality service to customers.
• Be performance driven and able to achieve performance targets.
• Have experience of working in a pressured environment preferably where advice, guidance and problem-solving skills have been exercised on the telephone as well as face to face.
• Have excellent telephone answering, communication, and IT skills.
• Be of a flexible nature
• Be able to use a variety of computerised resources to access and process information.
• Be able to develop good working relationships with our Arun In House repairs team, our external contractors, suppliers and other services within the Council.
• Have enthusiasm, drive, commitment, and reliability.

Please note that this role is subject to a basic disclosure and barring service (DBS) check.

The post-holder will be office-based, working at Littlehampton Civic Centre.

For more information about joining the Repairs Support Team, the role profile is located at the bottom of this advert. It details the main duties of the job as well as the behaviours and competencies (evaluated at interview stage).

We love to invest in our people, providing the opportunity for professional development and fulfilment. Work life balance is encouraged, and we enjoy a variety of flexible working arrangements. Please see Why work for Arun for more information on what Arun offers their employees.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.

For support with your application and CV writing, please visit Applying for a job with us. If you need further support with the application process, please contact Askhr, regarding alternative ways to apply.

CLOSING DATE: 29 August 23:59pm

INTERVIEW DATE: 12 September 2025