Research Officer
Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.
Research Officer
Location of work: Reigate Town Hall / Hybrid (home working)
Salary: £34,245-£41,925
Basis: Permanent, full time
About the Role
This role forms part of the corporate Data & Insight team which aims to shape the way the Council uses data and research to drive transformation, inform policy, support service improvement, increase income and achieve better outcomes for our residents and customers. You’ll take part in discovery work, innovative analysis and insight generation on high-profile projects within an energetic, experimental and responsible environment.
This role will appeal to those with a natural curiosity and enquiring mind, who thrive on finding out what people think and how they behave. Your work will help the Council fulfil its corporate plan aspirations to listen and learn from residents and plan & shape services using data & local insights. The diversity of skills and expertise within the team provide you with opportunities to collaborate and explore innovative new research possibilities.
You will be responsible for conducting thematic research, working with subject-matter experts across a fascinating range of public service areas, providing day-to-day variety as well as an empowering opportunity to make a tangible difference to the lives of people living or working in our Borough. Your work will span research study design, testing, delivery, analysis, evaluation and advisory activities and will offer space for autonomy, creativity and professional development.
It’s all about helping the council carry on delivering high quality core services. We need to know what works, for whom, to what extent, in what contexts, how and why/why not, to ensure our services are relevant and tailored to people’s lives. The work of our Research Officer helps us better understand our audiences and inform decisions with expert advice and evidence of what’s important to residents, service users and our staff. The role will be based at Town Hall, Reigate but accommodates hybrid working.
About the Person
• Naturally curious and empathetic
• Solid understanding of research methodologies and applications
• An analytical mind that can identify key trends and insights
• Confidence to challenge approaches that impact on good research practise
• Able to translate research findings into actionable insights
• Good IT and data skills, particularly Microsoft Excel and ideally Power BI
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. Professional society memberships available (e.g. Market Research Society).
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact Robert Steele on 01737 276212 or robert.steele@reigate-banstead.gov.uk.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 20th July 2025
Interview date: Week of 4th August 2025
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See 'Who we are' as a council, to find out more about us.
http://www.reigate-banstead.gov.uk/info/20044/your_council/915/working_…;
Salary range
- £34,245 - £41,925 per year