Resident Liaison Officer

Reference: OCT20253067

Benefits: Competitive salary, 29 days annual (pro rata for part time), 4% - 6% pension contribution and much more

Attachments:

• RecruitmentPack_2024(1)(2).pdf
• ResidentLiaisonOfficerJobDescription.pdf

Resident Liaison Officer

Location: South London - Hybrid working
Contract Type: Full-time, Permanent
Driving Licence Required

Are you passionate about making a real difference in communities? Join Wandle Housing as a Resident Liaison Officer and play a pivotal role in shaping the future of our neighbourhoods across South London.

Founded in 1967, Wandle is committed to providing homes to be proud of and services you can trust. We’re tackling the housing crisis head-on by delivering high-quality, affordable homes to those who need them most.

What you’ll do:

• Lead resident engagement for planned improvement works across our estates
• Organise events, consultations, and surveys to ensure resident voices are heard
• Champion social value and build strong relationships with local authorities and stakeholders
• Be the first point of contact for residents, supporting them through decant and rehousing processes
• Collaborate across teams to deliver shared goals and improve neighbourhoods

What you’ll bring:

• Experience in customer service and resident engagement
• Strong communication and partnership-building skills
• Knowledge of social housing, decanting, and rehousing principles
• Ability to manage competing demands and work flexibly
• A clean driving licence and access to a vehicle

Why Wandle?
We’re more than just a housing provider-we’re a community builder. You’ll be part of a passionate team working collaboratively to deliver meaningful change for our residents.

Closing Date: 19 October 2025
Shortlisting: 20 October 2025
Interviews: Week commencing 27 October

Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.