Resident Service Assistant

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a Community that cares about you!

More about the role

We are looking to recruit a Resident Services Assistant on a permanent basis. This role is based on site at The Forum, 79 Pershore Street, Birmingham, B5 4RW with working hours of Monday to Friday 9am – 5pm with a break for lunch.

The Resident Services Assistant is responsible for delivery of outstanding customer service, providing an exceptional meet & greet service as well as supporting Back of House functions such as parcel delivery and contractor liaising.

The post-holder must maintain good contacts within the Group and internal departments and share information to assist in the provision of an effective and high quality service.

At Places for People, we are committed to a safe working place so a basic DBS check is mandatory.

For a full lust of role duties please download the Job Profile

More about you

A ‘can do' attitude and good attention to detail are required. The role will require high levels of customer service with efficient and effective planning. It is important to be able to have a direct, calm and professional manner.

The successful candidate will have:

• Experience in a similar role (Receptionist/ Front of house or customer service experience),
• Worked with IT packages such as MS Word, Excel,
• Excellent communication skills.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.