Residential Worker

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

Job Introduction

We’re recruiting a Residential Worker to join our dedicated team supporting children with complex needs at Westminster House. At Milton Keynes City Council, we work together to make our city a better place to live and make every day matter for the children and families we support.

Westminster House provides specialist residential care for children with complex needs, including learning disabilities and behaviours that may challenge. The team focuses on each child’s safety, development and well-being through structured routines, tailored care and consistent support.

You’ll play a key role in delivering high-quality, person-centred care that promotes communication, independence and emotional regulation. You’ll work closely with colleagues and partner agencies to ensure every child receives the right support at the right time, helping them build confidence and life skills. This is a rewarding role where you’ll directly support children and young people in a safe and nurturing environment.

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Shift Pattern

This role works on a two-week rota, which includes a mix of weekday and weekend shifts:

• Morning shifts: 7am to 2pm
• Afternoon shifts: 2.30pm to 9.30pm

Interviews for this role will be held on 16th July 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Find out more about working with us here: www.mkcounciljobs.org.uk

Role Responsibilities

• Provide day-to-day care for children with learning disabilities, following individual care plans and promoting their well-being
• Support children through educational, social and leisure activities that build confidence, independence and life skills
• Communicate effectively using verbal and non-verbal methods, including specialist communication tools where needed
• Work with multi-agency colleagues to support care planning, safeguarding and positive outcomes for children
• Develop skills in managing and de-escalating behaviours that may challenge while promoting emotional regulation
• Maintain accurate and timely written records and contribute to meetings, reviews and reports

Ideal Candidate

• Level 3 Diploma in Children’s and Young People’s Workforce, or willingness to begin within three months of appointment

• Ability to communicate clearly in spoken English to support children, families and colleagues

• Experience of working with children or young people, or within a care or learning disability setting

• Someone who understands or is willing to learn about the communication needs of children with learning disabilities
• Strong communication skills with the ability to build positive relationships with children, families and colleagues
• A caring and resilient approach, with the ability to remain calm in challenging situations

Full UK Driving Licence and access to a vehicle

To be successful in this role, you’ll need a full UK driving licence and access to a vehicle. If we offer you the role, we’ll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We’re unable to confirm an appointment until these documents are received.

As part of the pre-employment checks, should you be offered the role, we’ll carry out an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service).

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council, see attached.