Resource Planning Clerk

Location

Ripley

Agile working – work style

Agile Worker

Business Area

Call Centre (Contact Management)

Department

Contact Management

Rank

N/A

Grade

D

Salary

£24,747 - £29,859

Part/Full Time

Part Time

Hours per Week

15

Additional Working Conditions

Flexi-time, Part Time

Type of Contract

Permanent

Vetting Level Required

MV

Description

Drive operational readiness through effective resource planning.

Join the Contact Management department as a Resource Planning Clerk, ensuring our teams are staffed safely and meet demand through the effective management of duties and resources. You’ll forecast staffing levels, process annual leave and maintain high quality records.

This role is part time, working within a job share, 15 hours per week (Thursday and Friday)

You’ll be

• Supporting the deployment of resources within Contact Management to ensure operational levels are maintained.
• Ensuring duties and records are up to date and accurate, supporting with annual leave, rest day and TOIL applications.
• Providing first-class customer service to internal and external customers.

You must

• Have excellent communication skills with an ability to adapt style to the situation.
• Have experience using Microsoft Excel confidently and accurately across a range of functions.
• Be flexible in approach to managing competing work demands.

What’s in it for you?

At Derbyshire Constabulary, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of reward and benefits available to all our employees.

What’s next

Please click APPLY to complete your application, telling us how you meet the criteria listed by highlihting your skills and experience.

To support you with your application we have provided some application guidance and our recruitment process.

Applications should reflect your own skills and experience. While AI may be used to support drafting, responses must be authentic and personal. Generic, copied or misleading applications may not be progressed.

If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Recruitment Team: careers@derbyshire.police.uk

For part time hours the salary will be calculated on a pro-rata basis, this is based on the number of hours for the vacancy.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.

Document Attachment

Resource Planning Clerk.pdf – 349KB