Resourcing Communications - Outreach and Retention Communications Officer (Ref: 21144)

Job summary

This is a Nationally based role

Job description

Job Title:

Resourcing Communications - Outreach and Partnerships Communications Officer

Number of roles

1

Directorate:

MoJ Communications Directorate.

Team:

Resourcing Communications Team -Recruitment and Retention Communications

Location and Working Pattern:

National, London, Hybrid working

Duration

Permanent

Grade

HEO/ IO

Level of National Security Vetting required

SC

Job Description

Are you looking for a communications role where your work can make a real difference?

We're looking for a proactive and enthusiastic communications professional to join the Recruitment and Retention Communications team within the Ministry of Justice's award-winning Communications Directorate.

You'll help deliver communications that attract, engage and retain the people who keep our justice system running. From supporting magistrates' recruitment and retention to wider work across prisons and probation, you'll play a key role in helping us reach and inspire new audiences.

This is an exciting time to join the team as we expand our outreach and partnership activity to support recruitment into critical operational and judicial roles. You'll have the opportunity to help shape new initiatives that directly support ministerial and departmental priorities.

Role Overview and responsibilities

As part of a supportive and high-performing team, you will help deliver outreach, stakeholder and partnership communications that support recruitment and retention priorities across the Ministry of Justice.

You will plan and support engagement activity including recruitment fairs, open days, employer partnerships, educational engagement and community outreach. Working with colleagues across communications, policy and operational teams, you will develop content, coordinate events and engagement activity, build relationships with internal and external stakeholders, and identify opportunities to reach new audiences.

A key part of the role will be supporting partnerships that raise awareness of the magistracy and encourage applications from a broad range of communities. You will also contribute to wider recruitment and retention communications across prisons and probation.

Alongside delivery, you will use audience insight to support communications planning, monitor performance and contribute to evaluation and reporting, helping the team understand impact and continuously improve activity.

This role is ideal for someone who is organised, collaborative and creative, with strong communication skills, a proactive approach and a genuine interest in helping people discover rewarding opportunities to serve the public.

Person Specification

Communications Delivery

Experience of supporting communications activity, campaigns, events or engagement work. You will be able to help develop communications products and support delivery across a range of channels and audiences.

Strong Written and Verbal Communication Skills

You will be able to produce clear, accurate and engaging content, adapting your style for different audiences and purposes.

Organisation and Delivery

You will be able to manage a varied workload, keep track of actions and deadlines, and support delivery in a busy and fast-moving environment.

Collaboration and Relationship Building

You will be confident working with colleagues and stakeholders, building positive relationships and sharing information to support delivery.

Organised and Proactive

You will be able to manage multiple tasks and competing priorities effectively, keeping activity on track and ensuring deadlines are met. You will take ownership of your work and identify practical solutions to problems as they arise.

Using Insight and evaluation of communications.

You will understand the importance of using audience insight to inform communications activity and help identify lessons learned to improve future work. You will also support the team to evaluate and subsequently improve its work.

Adaptable and Flexible

You will be comfortable responding to changing priorities and supporting urgent or emerging work when needed.

Travel Requirements

This national role may involve occasional travel across England and Wales to support stakeholder meetings, outreach events, engagement activity, magistrates’ events and visits to operational sites.

Application Process

We will use Success Profiles to assess your communication and delivery abilities.

As part of the application process, you will be asked to complete a CV and a personal statement.

Your personal statement should be no more than 1,000 words and explain:

• Why you are interested in the role.
• How your experience makes you suitable for the position.
• How you meet the essential requirements.
• Examples demonstrating the Civil Service behaviours outlined below. Success Profiles: Civil Service behaviours - GOV.UK

Please note that feedback will only be provided if you attend an interview.

At written application stage we'll assess you against these three behaviours below.

Civil Service Behaviours

Delivering at Pace

Deliver results efficiently and to deadlines. Take responsibility for managing activities, tracking progress and ensuring work is completed to a high standard.

Working Together

Develop effective working relationships with colleagues and stakeholders from a range of backgrounds. Share information, support others and contribute to team success.

Changing and Improving

Seek opportunities to improve ways of working, learn from experience and feedback, and contribute ideas that help improve communications activity and stakeholder engagement.

If invited to interview, we will assess you on the three civil service behaviours outlined above and also the three Civil Service strengths and three Government Communications Service (GCS) technical competencies outlined below.

Civil Service Strengths Success Profiles: Strengths - GOV.UK

Organiser

You are highly organised and able to manage competing priorities effectively. You keep track of actions, deadlines and commitments to ensure work is delivered successfully.

Adaptable

You can adapt to changing priorities, work flexibly and remain effective when circumstances change.

Team Player

You work collaboratively with others, build positive relationships and contribute to a supportive and inclusive team environment.

Government Communication Service Technical Competencies Government Communication Professional Com

Ideas

Support the development of proactive communications, working constructively with communications, policy colleagues and partners to gather insight, advice and views.

Implementation

Support the delivery of effective communication plans and work with stakeholders and partners to deliver communications activity.

Impact

Support evaluation of communications activity to assess effectiveness and identify learning for future work.

Candidates that pass the application sift stage will be invited to have an interview. They will be expected to undertake a short presentation task before the interview and will be asked to present on the task at interview. Candidates will be given more information about the presentation, when invited to interview.

Security Clearance and Residency

If you are successful at interview, we will work with you to acquire the appropriate security clearance. This is a straightforward process for most people but generally requires you to have been resident in the UK for at least the last five years.

Person specification

Please refer to the Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Working Together
• Changing and Improving

Technical skills

We'll assess you against these technical skills during the selection process:

• GCS - IdeasSupport the development of proactive communications, working constructively with communications, policy colleagues and partners to gather insight, advice and views.
• GCS - ImplementationSupport the delivery of effective communication plans and work with stakeholders and partners to deliver communications activity.
• GCS - ImpactSupport evaluation of communications activity to assess effectiveness and identify learning for future work.

Benefits

Alongside your salary of £35,335, Ministry of Justice contributes £10,236 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/21144?entityId=21144