Revenue Assistant

Job Description

Job Title: Revenue Assistant
Salary: £29,253– £32,736 per annum
Grade: C
Contract Type: Permanent
Working Hours: 37 hours per week

About the Department

The Council Tax Team is responsible for administering and managing the local taxation system that helps fund essential public services. Their work ensures that households are billed accurately, payments are collected efficiently, and residents receive the support or exemptions they’re entitled to.

About the Role

As a Revenue Assistant, you will be responsible for:

• The Administration of Council Tax to ensure correct liabilities for billing purposes

• Adhering to Legislation of Council Tax to apply exemptions and/or discounts to accounts, where applicable

• Processing of work items received via our online services and our main document management system

• Communicating with residents to address queries and update customer accounts

This role offers the chance to make a real difference by delivering services to the residents of Thurrock.

What We’re Looking For

We’re looking for someone who has:

• In depth knowledge of Council Tax and Business Rates Legislation and how it is applied.
• In depth knowledge of all discounts, exemptions, and discretionary powers that local authorities have
• Excellent written & verbal skills
• Ability to motivate and develop others enabling all to achieve their potential and provide a quality service.
• A strong commitment to improving service delivery to meet the needs of the client and service users.

DBS Check: Yes - Basic Level

Benefits of Working with Us

At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:

• Generous annual leave entitlement
• Local Government Pension Scheme
• Flexible and hybrid working opportunities (where applicable)
• Ongoing training and professional development
• Employee assistance programme and wellbeing support
• Staff discounts and local offers
• A supportive and inclusive working environment

Important Dates

Closing Date (Redeployment Only): 2nd April 2026

Closing Date (Internal & External): 19th April 2026

Interview Date: TBC

Additional Information

If you have any questions about the role or interview process, please contact:

Gemma Leeming - Revenues Team Manager

gleeming@thurrock.gov.uk | 01375 652122

To view the Job Profile and Person Specification, please follow the link below:

Download Job Profile (PDF Document)

About us

Why Thurrock?

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.

This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.

Our location

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.

Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council

Equality, Diversity & Inclusion

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

For further information about Thurrock Council please visit our website: Thurrock Council