Revenues and Benefits Assistant
Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.
Job Title: Revenue & Benefits Assistant
Location of work: Town Hall, Reigate/Hybrid working
Salary: £24,714 - £31,347
Basis: Permanent, Full Time
About the Role
Are you looking to obtain some valuable and rewarding work experience helping to make our borough a great place to live, work and enjoy? Do you want the chance to develop your administration skills supporting the Council in respect of Benefits, business rate and council tax accounts? Then this is the opportunity for you!
This fantastic opening within our friendly Revenue, Benefits and Fraud Team will provide you with a chance to gain an insight into Revenues and Benefits. You will be dealing directly with Revenues and Benefits customers enquiries electronically and by post, indexing all incoming correspondence and dealing with daily data files from other Government departments. You will also process changes to rent and income, process refunds and set up new properties as well as sending reports to the Valuation Office. You will receive excellent one to one training and support from a highly experienced team.
About the Person
- You will have experience of working in an office environment.
- You will have good interpersonal skills with experience of dealing with the public.
- You will be computer literate and have experience of using the Internet, Word, Excel and Outlook.
- You will have good literacy skills as you will be producing letters and emails.
Behaviours:
- Highly motivated and capable.
- Capable of working well on your own and as be a supportive member of a team.
- Adaptable to the task in hand and willing to learn.
- Confident to make process improvement suggestions where necessary.
Qualifications:
- GCSE English and Maths at grade 4 and above or equivalent
The successful candidate will be required to undergo a basic DBS check.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact Maria Gorman , Service Support and Development Manager on maria.gorman@reigate-banstead.gov.uk
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: Thursday 21st August 2025 at 23:59
Interview date: To be confirmed
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See 'Who we are' as a council, to find out more about us: Who we are | Working here | Reigate and Banstead
Salary range
- £24,714 - £31,347 per year