Route Coordinator

Route Co-Ordinator

Location: Central Depot, Hornchurch

Salary: Grade 5 (£34,416 - £37,536 annual)

Contract Type: Permanent

About Us

At the London Borough of Havering’s Passenger Travel Services, we pride ourselves on being creative and self-driven. With our main objective of providing a quality run, cost effective service to all our clients / users.

The services main purpose is the conveyance by accessible buses of Adults or Children with learning or physical difficulties to Day Centre's or Schools and then returning them home.

Our aim is to provide a safe quality driven customer focused service, whilst maximising fleet availability, achieving positive outcomes and reducing waiting times, route times with efficient route scheduling.

About the Job

Transport Route Co - Ordinator role is to carry out the following:

We require skilled and experienced Route Co-Ordinators to join our operations team based at Central Depot in Hornchurch.

Route Co-Ordinators are required to plan, monitor routes, for all Internal and external contracted work including ad-hoc work.

Allocating drivers and passenger assistants to the correct identified vehicles to various in borough / outer borough trips / locations.

Manage staff levels for contracted routes

Provide route cover at short notice

This is a 36hr per week contract Mon to Friday

About You

• Experience in route scheduling and planning (UK & Europe)
• Knowledge of UK & European Transport (LAW)
• Knowledge of specialist Data bases such as Tranman,Transys & Flexiroute.
• Knowledge & experience of Microsoft products (Word & Excel)
• Experience of conveying or working with Vulnerable clients (Adults & Children)
• Experience of Driving PCV vehicles (Large & Small) and the usage of Tail lifts.
• Ability to maintain high safe performance standards and be part of a large team.
• Must be able to communicate clearly across the company, its clients and its customers
• Must be able to have good clear writing skills
• Be practical, efficient and able to prioritise workload in a busy working environment
• Be enthusiastic about joining a dynamic local authority and be
• proactive in identifying opportunities to improve quality and productivity
• Flexible approach to working hours including O/T
• Holder of a (clean) minimum category D1 small PCV license
• Desirable – Holder of a Digital Tacho Card
• Desirable – Holder of a DQC (Drivers Qualification Card) must be gained within 12 months –successful candidates will receive training
• Desirable – Holder of a Passenger CPC

For an informal discussion about the post, please contact Simon.Blake@havering.gov.uk

The closing date for the receipt of applications is 29th Aug 2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early.

You will be notified if your application has been successful. Interview date to be confirmed.

Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770

Please view Job Profile here

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.