Safeguarding Assistant - 7692

Title: Safeguarding Assistant

Contract Type: Permanent, Full Time, 35 hours per week

Salary: £29,909 to £32,590 per annum (London weighted salary) or £ 26,170 to £ 28,664 per annum (Regional salary), dependant on experience

Grade: 4

Reporting Office: London, Stratford or Manchester, Trafford

Working Location: Occasional travel between Manchester to London will be required

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 10th July 2026 – 23:00

Interview Dates: 21st and 22nd July 2026 – Via Ms Teams

Please click here for the role profile - Safeguarding Assistant NV.docx

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q reserve the right not progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 24 months.

Join our Housing Specialisms Team at L&Q:

This is an exciting opportunity to play a vital role in how we protect and support our most vulnerable residents. You’ll be at the heart of safeguarding practice, helping to ensure residents receive the right support at the right time and that no one falls through the cracks.

If you are passionate about safeguarding, supporting vulnerable people, and making a meaningful difference in communities, this role offers the opportunity to develop your skills while contributing to safer, stronger neighbourhoods.

As a Safeguarding Assistant, you’ll support the coordination of safeguarding activity across the organisation.

You will provide administrative support to the Specialist Advice and Guidance team, helping to coordinate safeguarding activity, maintain accurate records, and support timely triage and responses to safeguarding concerns.

This role sits within our Housing Specialisms team and reports directly to our Senior Vulnerability and Safeguarding Specialist, giving you the opportunity to work alongside specialists in areas such as domestic abuse, mental health, ASB, and resident support.

Safeguarding is at the heart of our commitment to residents. With increasing complexity in cases involving mental health, domestic abuse, exploitation, and other vulnerabilities, we need a dedicated assistant who can support the coordination, administration, and delivery of safeguarding activity. This role ensures we respond effectively, meet our legal and ethical responsibilities, and maintain high standards of practice.

If this sounds like you, we would love for you to apply!

Your impact in the role including main duties:

• Supporting the coordination and administration of safeguarding cases and referrals
• Maintaining accurate, confidential and up-to-date case records and documentation including completing initial screening of safeguarding concerns using agreed guidance
• Liaising with housing teams to support effective case management
• Supporting the specialisms team to organise and co-ordinate high harm panels including scheduling, documentation and minute taking
• Supporting the application of safeguarding policies and procedures across housing services
• Assisting in monitoring safeguarding activity and helping track key performance indicators
• Supporting colleagues to ensure a consistent and person-centred approach to safeguarding
• Contributing to continuous improvement in safeguarding practice

What you'll bring:

• Experience providing administrative services to teams working with vulnerable adults and/or children, ideally within a housing, health or social care setting
• A good understanding of safeguarding principles and relevant legislation, including the Care Act 2014
• Strong communication skills with the ability to engage confidently and assertively with colleagues.
• The ability to handle confidential and sensitive information appropriately
• Excellent organisational and time management skills, with the ability to manage competing priorities and manage high volumes of work
• Confidence working collaboratively with internal teams
• The ability to identify risk indicators and escalate concerns appropriately in line with guidance and procedures
• A commitment to person-centred, trauma-informed practice
• Strong attention to detail, particularly in relation to record-keeping, data accuracy and audit requirements
• Relevant qualification (desirable), such as health and social care (NVQ Level 3/4 or equivalent)
• A willingness to learn, develop, and build expertise in safeguarding practice

DBS

For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

#TJ