Senior Associate Sector Governance and Policy

Job summary

We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales.

We have an opportunity for a Senior Associate Sector Governance and Policy to join our Sector Governance Team within Delivery Directorate.

The water sector is entering a new chapter. Following the Independent Water Commission’s Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment.

Ofwat is working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We’re also continuing to engage with the Welsh Government to support future decisions for Wales.

While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you’re passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact.

You can find out more about why you should join Ofwat, our strategy, values and our framework for success in the attached Information for Candidates Pack.

Job description

The Sector Governance team is looking for a governance expert with experience in assessing and critiquing the corporate governance of companies and group structures. Experience of developing policy positions for regulatory rules and supervision would also be advantageous.

The team's growth aligns with a renewed regulatory focus on governance issues. The overall aim of the team is to ensure water companies are well run through having the right board leadership and governance arrangements in place.

We lead on delivering and overseeing our governance frameworks as well as the design, implementation and delivery of new regulatory governance policy. We seek to ensure governance arrangements are transparent, allowing Ofwat and other stakeholders to scrutinise, challenge and address issues of legitimacy

You will apply regulatory policy and understand the implications of a company’s governance arrangements and behaviours for its wider performance, so as to support the team's objectives of driving wider sector accountability and performance. The role will involve working on both existing water company governance oversight workstreams as well as new policy areas.

Key deliverables:

In this role you will be expected to:

• Assess water company performance in a regulatory governance context, developing recommendations on relevant issues, and building support for these with Ofwat's senior management
• Contribute to successful policy development in support of new statutory rules including the development of materials for Ofwat's board and other executive bodies
• Develop a strong understanding of current and emerging policy and legislation affecting the team's work
• Participate in the design and operation of effective supervisory approaches
• Be keen to improve knowledge and skills across the wider issues relating to the work of the delivery directorate as part of the role, and engage and network across Ofwat to collaborate on relevant solutions and strategies
• Coordinate and work effectively across Ofwat on cross-directorate issues
• Work with the Director and Principals in the team, as well as with colleagues across the organisation, to help deliver successful sector governance oversight and to further the wider aims and objectives of Ofwat.

Person specification

To be successful in this role you will need the below essential attributes, experience, skills and knowledge:

Experience, skills and knowledge

1. Lead criterion 1:Proven experience of assessing corporate governance activities and performance in a regulatory or comparable environment.
2. Lead criterion 2: Supervisory experience obtained by working for a regulator or for an organisation which is subject to supervisory regulation.
3. Experience in a policy role, both designing policy and being able to critically assess policy application in a regulatory or government context.
4. Good attention to detail and drafting accuracy.
5. Excellent stakeholder management skills with experience of effectively managing relationships both internally and externally to an organisation.
6. Excellent problem-solving skills, with the capability to think creatively and strategically, and take a collaborative approach to finding solutions.
7. Analytical, adept at seeing complex interlinkages, and able to distil discussions from relevant workshops, government policy, internal and external stakeholder meetings, and materials into reports and policy considerations.
8. Familiarity with performance issues in the water sector.

Attributes

9. Delivers outcomes
10.Builds trust
11. Promotes collaboration
12. Adaptable thinker

Attributes as per Ofwat's Framework for Success for the relevant salary grade. You can read more about Attributes here.

Benefits

Why You Should Join Us:

Our people are at the heart of Ofwat, and our People Strategy defines the goals that keep this focus at the centre of everything that we do. In our annual People Survey 2024, we outperformed the Civil Service (CS) People Survey benchmarks in all 10 areas.

Almost four in five of our people would recommend Ofwat as a great place to work. Nine in ten say that they are treated with respect and that Ofwat respects individual differences. Nine in ten also say that the work they do is interesting and that they decide how they do their work. That’s great but it’s important to us to build an environment that is not only fair, inclusive and empowering but also collaborative. Here, nine in ten of our people say that their team works together to find ways to improve what we do, and that their manager is open to their ideas.

You will also benefit from:

• Excellent employer pension contributions of nearly 29%.You can find further details about pension schemes under Terms and Conditions in the Candidate Pack.
• 25 days’ annual leave (increasing to 30 with each year of service) plus bank holidays and an extra 2.5 days of privilege leave
• Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership
• Flexible working arrangements that suit your lifestyle
• Fees paid for membership of relevant professional bodies
• Up to 3 volunteering days per year
• Recognition vouchers scheme
• Generous shared parental leave and pay
• Enhanced sick pay
• Regular development opportunities
• Health and wellbeing initiatives
• Cycle-to-work scheme
• Season ticket loan for home-to-office travel
• Free eye tests and contribution to lenses/spectacles for VDU users

Moving to Ofwat from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Find out more at https://www.childcarechoices.gov.uk/.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to apply

Apply through the Civil Service Jobs website where you’ll be asked to create an account and complete an application form (CV and personal statement). If you’re unable to make an electronic application, please contact recruitment@ofwat.gov.uk and we will support you in completing your application.

Please see the candidate guidance on our website for more detail and tips on how to best make your application and prepare for interview.

Please ensure you have submitted your application in full ahead of the deadline listed below. Unfortunately, we won't be able to consider late applications.

Selection timetable

• Closing date: 23.55 on 01 March 2026
• Sifting: Week commencing02 March 2026
• Interview date(s): Week commencing 16 March 2026

Assessment process

Sift Stage - Blind Sifting

We operate a blind sifting model to eliminate bias. All candidate identifying information will be removed from applications.

At sift stage we will assess your application (CV and personal statement) against essential criteria 1,2,3,4 and 5 listed above. Please ensure you provide enough evidence in your application form to demonstrate how you meet the criteria.

Use your personal statement to address the below criteria and tell us how your experience, skills and knowledge meet them:

1. Lead criterion 1:Proven experience of assessing corporate governance activities and performance in a regulatory or comparable environment.
2. Lead criterion 2: Supervisory experience obtained by working for a regulator or for an organisation which is subject to supervisory regulation.
3. Experience in a policy role, both designing policy and being able to critically assess policy application in a regulatory or government context.

*Please note that in the event of receiving a large number of applications, a pre-sift may take place on just the lead criterion.

** If a high volume of candidates meet the minimum pass mark at sift stage, we will only progress the highest scoring candidates to interview. Candidates not invited to interview, who have achieved the minimum pass mark, will be placed 'on hold' until the final stage of the assessment process is completed. Should the role/s remain unfilled, candidates placed 'on hold' may be invited to interview in merit order.

Feedback will only be provided if you attend an interview or assessment.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. For further information on appropriate/inappropriate use of AI see the Civil Service guidance. Please note this guidance refers to ' Civil Service Success Profiles' Civil Service assessment framework. At Ofwat we do not use this in our assessments - please refer to our Framework for Success as listed above.

Interview Stage - Transparent Interviews and Presentation

At interview stage we will test against essential skills, experience, knowledge and attributes set out above.

Our transparent interview process involves candidates receiving a selection of attribute-based questions in advance. This has been proven to help neurodiverse candidates and others to perform better at interview and is part of our inclusive culture.

You can read more about attributes and our Framework for success here.

Please note that the interviews will be conducted via video conferencing software (Microsoft Teams).

As part of the interview process, we will require you to complete a timed written task. Candidates will complete the task remotely in the 60 minutes prior to the interview. There will then be a short comfort break prior to the interviewing commencing. Further details will be provided to candidates upon invitation to interview.

Please ensure anything you present in your written task and interview answers is factually accurate, and you are not presenting the ideas and experience of others, or generated by AI, as your own. You may expect follow up questions.

It may be necessary for a second stage interview, which will be communicated to the successful candidates, if required.

If the assessment process identifies more appointable candidates than roles available, a reserve list will be created for 12 months from which further appointments in merit order can be made.

'Near-miss' candidates (candidates who have performed well at interview stage but haven’t scored high enough for the advertised Senior Associate band) may be considered (in merit order) for an Associate grade post – a band lower than Senior Associate. Further details will be provided to candidates as needed.

If you have any queries about any aspect of this role, selection process, or you require any reasonable adjustments, please email recruitment@ofwat.gov.uk.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : recruitment@ofwat.gov.uk
• Email : recruitment@ofwat.gov.uk

Recruitment team

• Email : recruitment@ofwat.gov.uk

Further information

Complaints procedure - The process of recruitment and assessment embraces the principles of fair and open competition and best practice. The first is to maintain the principle of selection for appointment to the Civil Service on merit on the basis of fair and open competition as outlined in the Civil Service Recruitment Principles. The second is to promote an understanding of the https://www.gov.uk/government/publications/civil-service-code/the-civil… which sets out the constitutional framework in which all civil servants work and the values they are expected to uphold, and to hear and determine appeals made under it. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact recruitment@ofwat.gov.uk in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission at info@csc.gov.uk

Attachments

Candidate Pack - SA Sector Governance Jan 26 Opens in new window (pdf, 707kB)