Senior Business Analyst

Senior Business Analyst

£58,818 - £71,412

SMRA, 2 years fixed term

Are you a strategic thinker with a passion for transformation and improving lives? Join Newham’s Homelessness Response Programme as a Senior Business Analyst, where you’ll play a pivotal role in shaping and delivering complex, high-impact projects that make a real difference to our residents.

Working within our Transformation Delivery Team, you’ll lead service and system redesigns, drive innovation, and collaborate with a wide range of internal and external stakeholders. Your work will directly support the delivery of high-quality, cost-effective services that improve outcomes for vulnerable individuals and communities.

What you’ll do:

• Lead business analysis across complex transformation projects.
• Redesign services and customer journeys to improve resident experience.
• Collaborate with senior leaders, delivery teams, and partners to co-design solutions.
• Use data and insight to inform decision-making and drive continuous improvement.
• Deliver change at pace through agile, sprint-based approaches.

What we’re looking for:

• Proven experience in business analysis within complex public sector environments.
• Strong stakeholder engagement and communication skills.
• A passion for service improvement and social impact.
• Experience working in transformation programmes and multi-agency settings.

Join us in building a fairer, more inclusive Newham. Apply now and be part of a team that puts people at the heart of everything we do.

If you would like to find our more or discuss the role please contact the hiring manager charlotte.bawden@newham.gov.uk.

Please view JD here

Closing date 17/8/25

IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance.

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.