Senior Business Analyst

Job summary

Can you translate complex business problems into clear, actionable requirements that drive effective digital solutions?

Do you enjoy working with diverse stakeholders to shape services that meet real user and organisational needs?

If so, we’d love to hear from you!

Senior Business Analysts lead the definition of business needs and analytical requirements within the programme of delivering analytical products and curated datasets that support high‑quality insight and decision‑making across the agency.

Operating from within the Agency’s central Data function, they work as part of the Data Insights & Analytics team, collaborating with colleagues to shape and deliver analytical products that support decision‑making across the organisation.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers

Job description

Senior Business Analysts report to the Head of Data Insights and Analytics and lead the definition of business needs, shaping analytical requirements to ensure analytical work is aligned to organisational priorities and delivers clear business value.

Your responsibilities will include, but aren’t limited to:

1. Lead the definition and framing of business problems, analysing business processes and logic and translating business needs into structured analytical requirements, business rules and success measures.
2. Work in close partnership with Data Analysts to ensure requirements are feasible, unambiguous and aligned with analytical best practice, supporting the development of analytical products that deliver measurable value.
3. Engage subject matter experts to validate business logic, operational processes and constraints, ensuring analytical products reflect accurate, trusted business context.
4. Work iteratively using Agile ways of working, contributing to the progressive elaboration, prioritisation and refinement of analytical requirements, and supporting incremental delivery of insight in partnership with Data Analysts and stakeholders.
5. Work with IT and other relevant stakeholders to support the smooth release and ongoing operation of analytical products, helping ensure appropriate handover, clarity of ownership and effective routes for resolving issues as they arise.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Required Experience:

To be successful in this role you will need to have the following experience:

1. Applied knowledge of business analysis methods, including requirements elicitation, process mapping and benefits analysis.
2. Experience with and enthusiasm for Agile ways of working, including familiarity with DevOps or other delivery or project management tooling.
3. Experience working with data, metrics or analytical products, including collaboration with analysts to translate business needs into clear analytical requirements, and familiarity with analytical tools such as Power BI.
4. Ability to communicate complex concepts clearly to senior non‑technical stakeholders.
5. Assess expected benefits and inform prioritisation of analytical work, contributing to a value focused analytical roadmap.
6. Work closely with stakeholders and subject matter experts to validate that analytical products meet agreed business needs, answer the right questions, and are fit for their intended decision‑making purpose.

Additional Information

Please note that there is another Senior Business Analyst role available on a fixed term appointment basis under the vacancy number 471595, should you wish to apply.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Occasional travel to other offices will be required, which may involve overnight stays.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. Therefore, this role is not open to applications from those who require sponsorship – candidates must ensure they have the appropriate right to work in the UK before applying. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Working Together

Benefits

Alongside your salary of £44,241, Maritime and Coastguard Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

  • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
  • 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
  • Access to the staff discount portal.
  • Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
  • Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
  • 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
  • Flexible working options where we encourage a great work-life balance.

  Find out more about the benefits of working at MCA (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

How to Apply:

Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and Personal Statement

Stage 2: Interview and Assessment

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

• Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (1000 wordcount). Please provide evidence of your Experience of the following
• • Applied knowledge of business analysis methods, including requirements elicitation, process mapping and benefits analysis.
  • Experience with Agile working, including information about delivery or project management tooling used such as DevOps.
  • Experience working with data, metrics or analytical products, including collaboration with analysts to translate business needs into clear analytical requirements, and familiarity with analytical tools such as Power BI.
  • Ability to communicate complex concepts clearly to senior non‑technical stakeholders.
  • Experience influencing decision makers and shaping high value work through structured analysis and insight.

The sift will take place week commencing August 24th 2026.

Stage 2: Interview and Assessment

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – (Seeing the Big Picture and Working Together)
• Experience – (Experience working with data, metrics or analytical products, including collaboration with analysts to translate business needs into clear analytical requirements, and familiarity with analytical tools such as Power BI)
• Experience – (Defining and managing business needs, user needs and requirements, Context, problem and option analysis)

You will also be required to complete an assessment on the experience criteria of working with data, metrics or analytical products, including collaboration with analysts to translate business needs into clear analytical requirements, prioritisation and iteration of evolving requirements, and familiarity with analytical tools such as Power BI.

The interviews will take place week commencing September 7th 2026.

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

We will also hold a 12 month reserve list for this role, which may lead to potential opportunities beyond the role you applied for.

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Pre-employment Checking

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

• Hate speech or discriminatory behaviour
• Threats or acts of violence
• Illegal activity or substance misuse
• Sexually explicit material
• Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle - it’s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Security Checks

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Clearance (SC)

See our vetting charter (opens in a new window).

For further information on National Security Vetting please visit the Demystifying Vetting website.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Kieran Ingram
• Email : hr.resourcing@mcga.gov.uk

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Attachments

Senior Business Analyst SEO - May 26 (post JEGS) Opens in new window (docx, 72kB)