Senior Delivery Manager

Job summary

Are you an experienced delivery leader who thrives on delivering complex digital services and products?

Can you lead high-performing teams to deliver better outcomes for users and the organisation?

Do you have the skills to manage risk, influence senior stakeholders and drive delivery at pace?

If so, we’d love to hear from you!

This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability.

Lead delivery. Drive change. Deliver impact.

Lead the delivery of complex digital products and services that improve outcomes for users, shape organisational change and support the Department for Transport's digital transformation ambitions.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday

• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Department for Transport Central - Department for Transport Careers and within the Government Digital and Data Profession.

Job description

Join the Department for Transport's Digital, Information and Security Directorate at a pivotal time of transformation. As a Senior Delivery Manager, you'll lead the successful delivery of complex, high-risk digital products and services that support organisational priorities and improve outcomes for users.

Working within the Create Service Line or PMH Programme, you'll be responsible for overseeing delivery throughout the product lifecycle, ensuring services are delivered to agreed standards, timescales and budgets. You'll establish effective governance, manage risks and dependencies, and act as the key escalation point for delivery challenges, driving progress across multiple workstreams and stakeholders.

You'll lead and develop delivery teams, coaching and mentoring colleagues while fostering a culture of collaboration, continuous improvement and high performance. Working closely with senior stakeholders, you'll provide clear communication, build trusted relationships and ensure delivery remains aligned with strategic objectives and user needs.

This is an exciting opportunity for an experienced delivery professional who excels at leading complex programmes, navigating ambiguity and enabling multidisciplinary teams to deliver meaningful change through modern digital services.

Your responsibilities will include, but aren’t limited to:

• Owning end-to-end delivery of complex, high-risk digital products and services, ensuring alignment with user needs and business objectives.

• Establishing and maintaining governance, risk management, and reporting mechanisms to monitor delivery progress, dependencies, issues and project budgets.

• Acting as the primary escalation point for delivery issues within allocated projects and services.

• Building and maintaining strong relationships with senior stakeholders, providing clear and consistent communication on delivery status and challenges.

• Line managing, coaching, and mentoring delivery managers and other team members, promoting continuous learning and development.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Essential qualifications:

You will hold at least four of the following qualifications (or equivalent). Alternatively, you will hold two of the qualifications and be willing to work towards obtaining a further two.

• PRINCE2 Practitioner
• Management of Risk Practitioner

• APM Practitioner Qualification

• APM Chartered Project Professional

• Project Leadership Programme (PLP)

• Managing Projects and Leading Workstreams

• Certified Scrum Master (CSP) with Scrum Alliance or similar

• Agile Project Manager – Foundation & Practitioner or similar

You will be required to provide evidence that you hold any essential qualifications at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.

To be successful in this role you will need to have the following experience:

• Experience managing complex deliveries using a range of project and agile methodologies.
• Experience working in a wide ranging complex digital environment.
• Experience managing internal and external stakeholders including suppliers.
• Experience managing contracts and budgets for IT projects.
• Experience working with and leading matrix teams to successfully deliver digital projects, products or services that meet user needs.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

Occasional travel to other offices will be required, which may involve overnight stays.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

DfTc does not offer Visa Sponsorship for this role

Qualifications

You will hold at least four of the following qualifications (or equivalent). Alternatively, you will hold two of the qualifications and be willing to work towards obtaining a further two.

- PRINCE2 Practitioner
- Management of Risk Practitioner
- APM Practitioner Qualification
- APM Chartered Project Professional
- Project Leadership Programme (PLP)
- Managing Projects and Leading Workstreams
- Certified Scrum Master (CSP) with Scrum Alliance or similar
- Agile Project Manager – Foundation & Practitioner or similar

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Leadership

Technical skills

We'll assess you against these technical skills during the selection process:

• Delivery Manager: Maintaining Delivery Momentum (Skill level: Practitioner)
• Delivery Manager: Lifecycle Management (Skill level: Working)

Benefits

Alongside your salary of £59,816, Department for Transport contributes £17,328 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).

• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.

• Access to the staff discount portal.

• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.

• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.

• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

• Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at DfT and its agencies.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's qualifications, experience, skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Further details around what this will entail are listed on the application form.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (1250 word count). Please provide evidence of your Experience of the following:

• Working in an agile way in a wide ranging complex digital environment.
• Managing internal and external stakeholders including 3rd party suppliers.
• Managing IT/digital contracts and budgets for IT projects.
• How you have worked together with matrix teams to deliver a digital project, product or service for end users.

The sift will take place from Tuesday 3rd November 2026.

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Leadership, Communicating and Influencing and Delivering at Pace
• Technical – Maintaining Delivery Momentum & Lifecycle Management
• Experience – Use of a range of Project and Delivery methodologies, working together with matrix teams to deliver a digital project, product or service for end users.

You will also be required to create and deliver a presentation to assess your experience in Project and Agile delivery methodologies. Guidance will be provided if you are invited to interview.

The interviews will take place from week commencing Monday 23rd November 2026.

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site.

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

For more information about how we hire, and for useful tips on submitting your application for this role, visit theHow We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

• Hate speech or discriminatory behaviour
• Threats or acts of violence
• Illegal activity or substance misuse
• Sexually explicit material
• Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle - it’s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Michelle Williams
• Email : michelle.williams@dft.gov.uk

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Attachments

Role Profile Opens in new window (pdf, 256kB)Candidate Information Pack - Create Opens in new window (pdf, 541kB)