Senior Delivery Manager

Job summary

SC is required for this role. Information and eligibility guidance can be found here: SC - Guidance Pack for Applicants - GOV.UK

Ofgem is working at the forefront of the fight to combat evolving cyber threats across the energy sector, safeguarding the systems that power our society and economy. We’re looking for a Senior Delivery Manager to join us and drive the success of critical programmes that strengthen resilience across the UK’s energy landscape.

Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.

We’re offering a permanent role with the chance to play a central part in delivering high-impact cyber and regulatory initiatives at a time of significant transformation. This is a unique opportunity to influence how large-scale programmes are delivered across a complex and evolving sector. You’ll operate at the heart of delivery, shaping how priorities are translated into outcomes that support a secure and resilient energy system.

Ensuring clarity, alignment and momentum across multiple workstreams, your contribution will be critical in enabling effective decision-making and ensuring that delivery remains robust, co-ordinated and responsive to change.

With the opportunity to influence how delivery is structured and executed, you’ll be part of a collaborative, mission-led environment, embedding strong governance and driving continuous improvement to support high-performing outcomes at pace.

We’re looking for someone with strong experience delivering complex programmes in policy, regulatory or legislative environments, and a background that includes programme or project risk management. You’ll bring a proactive approach to project and resource planning, budgeting and ensuring delivery excellence, and an outstanding leadership style with the ability to manage and motivate project teams.

In return, you’ll join an expert, supportive and inclusive team environment, with hybrid working, an excellent pension and leave offering, and the opportunity to contribute to one of the most important public policy missions of our time. You’ll be working alongside knowledgeable and committed colleagues, in a culture that values collaboration, innovation and impact.

We have a critical purpose to strengthen cyber resilience across the energy system. Join us and play a leading role in combating emerging threats and ensuring the secure, ethical and effective operation of technologies that underpin the transition to Net Zero.

Read on and find out more.

Job description

Key Responsibilities and Outputs

• Establish and manage effective project management tools for the delivery of programme and project work in the Cyber Regulation and Emerging Technologies directorate and Infrastructure group to ensure timely arrival at committed milestones.
• Work with team leads and workstream leads to drive clarity, alignment and delivery.
• Ensure effective management of internal and external stakeholders.
• Shape, maintain and communicate clear delivery roadmaps and associated reporting to the directorate including monthly progress.
• Embed continuous improvement across teams and processes to enable high-performing, collaborative delivery.
• Proactively surface and resolve project delivery risks, issues and barriers.
• Embed robust governance, assurance and delivery processes and accountability.
• Lead on a cross-cutting activity to support the benefit of the wider Directorate, eg supporting the profession or developing new tools and capabilities.
• Continue your professional development whilst at Ofgem to enable you to grow and deliver more.

Person specification

Essential Criteria

• Experience in delivering complex projects or programmes in a policy, regulatory or legislative environment (Lead Criteria).
• Strong interpersonal skills, a flexible approach, and the ability to manage and motivate project teams.
• Experience in programme or project risk management.
• Project planning, resource planning, budgeting and forecasting.
• Excellent IT knowledge, including significant experience with Microsoft Office applications and an ability to learn and adapt to new tools & techniques including AI.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Changing and Improving
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• You will be asked to prepare a presentation. Full details of the presentation will be included in the invitation to interview.

Benefits

Alongside your salary of £49,452, OFGEM contributes £14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel) and upload a copy of your CV anonymising all personal details such as name/age/contact details. Please do not remove names of previous employers.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Lewis Buckley
• Email : recruitment@ofgem.gov.uk

Recruitment team

• Email : recruitment@ofgem.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.

In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.

Attachments

Senior Delivery Manager, Role Profile Opens in new window (pdf, 172kB)Senior Delivery Manager, Digital Candidate Pack Opens in new window (pdf, 1304kB)Terms and Conditions April 2025 Opens in new window (pdf, 366kB)